Support Coordinator & Team Lead — Direct Support Coaches

Witco Inc.; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Witco Inc. in Boise, ID is seeking a Support Coordinator to supervise a team of Direct Support staff in our employment services operations for Ada County.

This not-for-profit organization is committed to helping disabled citizens develop employment and life skills in a rewarding environment. You will lead, train and schedule staff, ensure accurate timecards, and collaborate on person-centered plans while maintaining safety and compliance.

Qualifications

• Experience working with individuals with disabilities in supported employment programs preferred
• Prior supervisory and employee relations experience including training, scheduling, and mentoring preferred.
• Ability to lead, inspire, motivate team members
• Ability to build rapport with clients and understand their needs
• Demonstratable skills with problem-solving and adaptability in dynamic environments

Responsibilities

• Supervise, train, mentor and lead a team of coaches supporting individuals at their place of employment.
• Draft schedules for team to ensure coverage for client needs.
• Coordinate schedules to ensure coverage for staff vacations, call-ins and other. Provide direct service as appropriate.
• Verify and submit timecards to payroll ensuring accuracy.
• Assist with the recruiting, interviewing, and hiring of Direct Support Professionals.
• Plan and coordinate strategies for implementing the person-centered plans of each client served.
• Identify, develop and acquire resources necessary to achieve service outcomes.
• Recommend changes to person centered services and plan, upon review of plan, review of data, and knowledge of a change in circumstances for person served.
• Draft comprehensive reports reflecting outcome of services provided.
• Ensure data collected is accurate and supports goals identified in person-centered plan.
• Provide for the safety of all Staff and persons served.
• Attend and actively participate in meetings, training sessions, workshops and conferences as required.

Skills

Leadership

Scheduling

Mentoring

Communication

Problem-solving

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office/Word

Job description

Witco Inc. in Boise, ID is seeking a Support Coordinator to supervise a team of Direct Support staff in our employment services operations for Ada County.

This not-for-profit organization is committed to helping disabled citizens develop employment and life skills in a rewarding environment. You will lead, train and schedule staff, ensure accurate timecards, and collaborate on person-centered plans while maintaining safety and compliance.