Support Coordinator, Ladies Shoes

060 SAKS & CO LLC; United States; On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Voluntary benefits

Employee discount

Job summary

Bergdorf Goodman is seeking a Support Coordinator to lead daily retail operations, focusing on inventory and process efficiency in a luxury environment. You will collaborate with store teams to ensure seamless product movement and superior client service.

This role requires a hands-on leader capable of managing back-of-house excellence, coordinating with brand partners, and maintaining high standards across both selling floors and stock areas.

Qualifications

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Occasional standing, lifting up to 10 pounds.
• Evenings, weekends and holidays may be required.

Responsibilities

• Be the primary operational lead for inventory and product-related processes, working with a support associate.
• Plan and communicate daily operational goals with the team to drive efficiency and clarity.
• Prepare for the annual financial inventory with audits and reconciliation.
• Lead trunk show and collection launch setups, stockroom reorganization, and RTV coordination.
• Coordinate product movements like transfers, damages, repairs, off-season rotations with partners and sales teams.
• Align operational activities with sales targets and client appointment needs with Selling/Brand Managers.
• Participate in meetings to ensure understanding and support shared goals.
• Maintain elevated selling floor and back-of-house standards reflecting the luxury brand.

Skills

Retail operations

Job description

Salary Range $23.35 - $29.19

Job Description:

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

YOU WILL BE

The Support Coordinator helps accomplish daily operations, guided by Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. This hands‑on leader ensures operational efficiency through thoughtful workflow management and a commitment across both front and back of house. With a collaborative mindset, the Support Supervisor partners with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury experience for both clients and brand partners.

WHAT YOU WILL DO

• Be the primary operational lead for inventory and product‑related processes, working in partnership with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year‑round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and company goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off‑season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment needs.
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals.
• Maintain elevated selling floor and back‑of‑house standards that reflect the brand and Bergdorf Goodman's luxury environment.

WHAT YOU WILL BRING

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
• Associates must be willing to work based on business need, which will include evenings, weekends, and holidays.

YOUR LIFE AND CAREER AT BERGDORF GOODMAN

• Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate.
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental).
• Employee discount.

SALARY AND OTHER BENEFITS

The hourly rate for this position is $21/hr. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Basic life insurance, supplemental life insurance, and disability insurance
• Additional voluntary benefits (such as critical illness, hospital and accident insurance)

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. If you are interested in applying with Saks Global and would like to request special assistance or an accommodation, please contact a recruiter. Compensation for this role varies by geographic location; the listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

Saks Global is a world‑renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.