Support Coordinator, Ladies Shoes

Saks Global; New York (NY); On-site; USD 23,866 - 33,992; Full time

Job summary

Saks Global in New York is looking for a hands-on Support Coordinator to optimize daily operations for Bergdorf Goodman. You will oversee inventory and product processes with a dedicated support associate and coordinate with store leadership to drive efficiency and accuracy.

The role requires 3+ years in retail operations or related leadership, plus the ability to coach a team, work evenings/weekends/holidays, and handle physical tasks. Benefits reflect a premium luxury retail environment.

Qualifications

• 3+ years of experience in retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Physical ability to stand, bend, climb stairs, and lift up to 10 pounds.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Primary operational lead for inventory and product-related processes, working with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off-season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment needs.
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals.
• Maintain elevated selling floor and back-of-house standards that reflect the brand and Bergdorf Goodman\'s luxury environment.

Skills

Retail operations

Inventory management

Store leadership

Coaching

Job description

Salary: $21/hr. Compensation varies by location based on market, experience, and qualifications.

Job Description

The Support Coordinator helps accomplish daily operations, guided by Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. This hands‑on leader ensures operational efficiency through thoughtful workflow management and a commitment across both front and back of house.

What You Will Do

• Primary operational lead for inventory and product‑related processes, working with a dedicated support associate.
• Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators and Store Managers to lead efficiency and clarity.
• Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year‑round inventory accuracy.
• Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.
• Support sales and merchandising plans by coordinating important product movements—such as transfers, damages, repairs, and off‑season rotations—in collaboration with corporate partners and internal sales teams.
• Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment needs.
• Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals.
• Maintain elevated selling floor and back‑of‑house standards that reflect the brand and Bergdorf Goodman's luxury environment.

What You Will Bring

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Ability to coach and inspire a team.
• Physical ability to stand, bend, climb stairs, and lift and carry up to 10 pounds.
• Availability to work based on business need, including evenings, weekends, and holidays.

Your Life And Career At Bergdorf Goodman

• Opportunity to work in a dynamic, fast‑paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate.
• Comprehensive benefits package for all eligible full‑time employees (medical, vision, dental).
• Employee discount.

Benefits

Medical, dental, vision, 401(k) retirement plan, basic life, supplemental life, disability, and a variety of voluntary benefits (e.g., critical illness, hospital and accident insurance).

Equal Employment Opportunity Statement

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact a recruiter. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.