Support Coordinator

gcjfcs; Tampa (FL); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Salary: $37,000–$39,000

PTO 15 days

13 paid holidays

Medical, dental, vision

403b with 25% match

Mileage reimbursement

Professional development

Job summary

Gulf Coast JFCS in Tampa, FL is seeking a Support Coordinator to coordinate referrals, screen cases, and deliver case management to at‑risk families of child abuse and neglect. The role includes assisting with funding applications, in-home support, and connecting families to community resources.

Qualifications include a HS Diploma or GED with relevant experience, or an Associate/Bachelor’s in a human services field. Excellent communication and ability to work in families’ homes are required.

Qualifications

• Experience in human services and working with families.
• Ability to multitask and manage case workflows.
• Strong written communication skills for reports.

Responsibilities

• Coordinate referrals from community agencies and conduct screenings of cases.
• Complete referrals to service providers for children and caregivers.
• Assist families with connections to financial resources and childcare.
• Provide in-home support and documentation for case files.
• Support Kinship Counselors and ensure placement stability.

Education

High School Diploma or GED

Associate's degree in human service-related field

Bachelor’s degree in human service-related field

Job description

WHAT YOU WILL DO:

The Support Coordinator is a non-exempt position responsible for referral and screening coordination and the delivery of case management services to at-risk families of child abuse and neglect to reduce the likelihood of placement disruptions as well as abuse or neglect incidents. Case management services include referrals to service providers, completing funding applications, in-home support, and other support services.

• Coordinate referrals from community agencies and conduct screenings of cases.
• Complete referrals to community service providers for children and caregivers, including therapeutic providers, tutoring services, and child development screenings.
• Assist families with connections to available financial resources, including, but not limited to, relative/non-relative caregiver funding, level 1 licensing, food stamp applications, and social security applications.
• Provide information, referrals, and assistance in locating appropriate childcare and childcare vouchers.
• Assist Kinship Counselors with communicating to the professional team the needs of the family to achieve placement stability.
• Assist with office filing and documentation for case files.
• Assist Clinical Director with ensuring that Stabilization Counselors have access to helpful activities, forms, and handouts that can be provided to caregivers and children.
• Provide in-home support to families, including, but not limited to, skills like education, community resource connection, referral delivery, etc.

WHAT WE OFFER:

• $37,000 - $39,000, salary will depend on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental, Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplemental Accident, Hospital Liability & Critical Illness Insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft insurance
• Mileage Reimbursement
• Continuous training and professional development opportunities
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• At minimum High School Diploma or GED should have extensive experience in the human services field.
  • or, Associate's degree in the human service-related field and experience.
  • or, Bachelor’s degree in a human service-related field and experience, highly desirable
• Experience working with children to better communicate with families to support staff in helping families reach goals.
• Successful professional case management experience with the ability to multitask.
• Administration abilities to support office efficiency.
• Adequate communication skills to relate family needs to the professional team, including the CMO, and sufficient writing skills to complete simple reports.
• Ability to accept and work comfortably with individuals of different races, nationalities, religions, cultural patterns, and standards of living.
• Ability to work in the family's home on a weekly basis.
• Ability to work under stressful situations.
• Potential exposure to clients who may be verbally and/or physically aggressive.
• Potential exposure to communicable diseases.
• Ability to work overtime as a salaried professional when required.
• Use of personal car to transport
• Must have a valid driver's license with proof of auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.