Support Coordinator

Gulf Coast Jewish Family And Community Services, Inc.; Tampa (FL); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

15 PTO Days per year

13 Paid Holidays

Healthcare Concierge

Financial Wellness Program

403b Savings Plan with 25% match

Continuous training and professional development opportunities

Job summary

A community service organization based in Tampa, Florida, is looking for a Support Coordinator to provide case management services to at-risk families facing child abuse and neglect. The position offers a salary range between $37,000 and $39,000 based on experience, along with various benefits including PTO, healthcare programs, and professional development opportunities. Candidates should have at least a High School Diploma or GED and relevant experience in the human services field.

Qualifications

• Minimum High School Diploma or GED with extensive experience in human services required.
• Experience working with children to support families.
• Ability to work comfortably with individuals from diverse backgrounds.

Responsibilities

• Coordinate referrals from community agencies and conduct screenings.
• Complete referrals to community service providers.
• Provide in-home support to families for resource connection.

Skills

Experience with children

Successful case management experience

Communication skills

Ability to multitask

Cultural competence

Education

High School Diploma or GED

Associate's degree in human service-related field

Bachelor’s degree in human service-related field

Job description

WHAT YOU WILL DO:

The Support Coordinator is a non‑exempt position responsible for referral and screening coordination and the delivery of case management services to at‑risk families of child abuse and neglect to reduce the likelihood of placement disruptions as well as abuse or neglect incidents. Case management services include referrals to service providers, completing funding applications, in‑home support, and other support services.

• Coordinate referrals from community agencies and conduct screenings of cases.
• Complete referrals to community service providers for children and caregivers, including therapeutic providers, tutoring services, and child development screenings.
• Assist families with connections to available financial resources, including, but not limited to, relative/non‑relative caregiver funding, level 1 licensing, food stamp applications, and social security applications.
• Provide information, referrals, and assistance in locating appropriate childcare and childcare vouchers.
• Assist Kinship Counselors with communicating to the professional team the needs of the family to achieve placement stability.
• Assist with office filing and documentation for case files.
• Assist Clinical Director with ensuring that Stabilization Counselors have access to helpful activities, forms, and handouts that can be provided to caregivers and children.
• Provide in‑home support to families, including, but not limited to, skills like education, community resource connection, referral delivery, etc.

WHAT WE OFFER:

• $37,000 - $39,000, salary will depend on experience
• 15 PTO Days per year
• 13 Paid Holidays
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplemental Accident, Hospital Liability & Critical Illness Insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft insurance
• Mileage Reimbursement
• Continuous training and professional development opportunities

WHAT YOU WILL NEED:

• At minimum High School Diploma or GED should have extensive experience in the human services field.
  • or, Associate's degree in the human service‑related field and experience.
  • or, Bachelor’s degree in a human service‑related field and experience, highly desirable
• Experience working with children to better communicate with families to support staff in helping families reach goals.
• Successful professional case management experience with the ability to multitask.
• Administration abilities to support office efficiency.
• Adequate communication skills to relate family needs to the professional team, including the CMO, and sufficient writing skills to complete simple reports.
• Ability to accept and work comfortably with individuals of different races, nationalities, religions, cultural patterns, and standards of living.
• Ability to work in the family's home on a weekly basis.
• Ability to work under stressful situations.
• Potential exposure to clients who may be verbally and/or physically aggressive.
• Potential exposure to communicable diseases.
• Ability to work overtime as a salaried professional when required.
• Use of personal car to transport
• Must have a valid driver's license with proof of auto insurance coverage.

Background Screening Requirements

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit HB531 | Florida Agency for Health Care Administration.

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.