Family Support Specialist

Gulf Coast Jewish Family And Community Services, Inc.; Kissimmee (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Pay: $15 per hour

15 PTO days per year

13 paid holidays

Healthcare concierge

Financial wellness program

Dependent Care FSA

403b with 25% match

Supplementary insurance

Job summary

Gulf Coast JFCS is seeking a Family Support Specialist to provide on-site, individual, and family interventions. You will collaborate with a case manager, foster parents, and other professionals to support children and families.

The role requires empathy, de-escalation skills, and the ability to work in high-stress environments. A high school diploma is required, with at least one year of relevant experience preferred.

Qualifications

• Must have a High School Diploma or equivalent.
• At least 1 year of experience working with children and/or families preferred.
• Must display empathy, verbal de-escalation skills, and the ability to work in high-stress situations.
• Must be able to lift up to 50 pounds and use a personal vehicle for transporting clients.
• Must have a valid driver’s license with auto insurance coverage.

Responsibilities

• Provide transportation and supervision of children and participants.
• Offer mentoring, support, and crisis intervention to foster parents and caregivers.
• Develop and implement activities aligned with case plan goals.
• Submit timely documentation for services and court/staffing presentations.
• Participate in on-call rotation and court proceedings when required.
• Perform other duties as assigned.

Skills

Empathy

Verbal de-escalation

High-stress work

Valid driver's license

Education

High School Diploma

Job description

Career Opportunities with Gulf Coast JFCS

Are you ready for new challenges and new opportunities?

Join our team!

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Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Family Support Specialist is a non‑exempt position responsible for providing on‑site, individual, and family intervention. This individual works as a team member with a case manager, foster parents, primary caregivers, guardian ad litem, and other appropriate professionals. The Family Support Specialist provides assistance, intervention, and education related to issues such as substance abuse, adjustment and relationship issues, stress, daily living skills, budget training, and employment assistance.

• Provide transportation and supervision of children and case participants, including individuals with medical and behavioral health needs
• Provide, strengthen, and maintain a positive mentoring role by providing support, training, and crisis intervention to foster parents, birth parents, primary caregiver(s), and other team members involved in the case, to ensure child safety and well‑being
• Assist in developing and implementing activities/tasks directed to each child, parent, and/or caregiver, according to the case plan goals and objectives
• Provide completed documentation for services rendered within required timeframes to case management program staff with the necessary verbal and written information to present at court and staffings
• Participate in on‑call rotation in accordance with agency policy and program procedure
• Attend and participate in court proceedings, as appropriate and/or when required (subpoena, direct request, and when determined necessary)
• Perform all other duties as assigned.

WHAT WE OFFER:

• $15.00 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Must have a High School Diploma or equivalency from an accredited and recognized secondary education institution
• At least one (1) year of experience working with children and/or families preferred
• Must display empathy
• Must have verbal de-escalation skills
• Ability to work in high‑stress situations
• Ability to work with individuals who exhibit physically and/or verbally aggressive behaviors
• Ability to lift and/or carry up to 50 pounds
• Use of a personal vehicle to transport clients as needed
• Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license‑eligible candidates, we may provide both individual and group supervision from a Board‑Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.