Support Coordinator

We Three Care Adult Residential Facility; Corona (CA); Hybrid; USD 30,000 - 39,000; Part time

Benefits offered by this job

Mileage reimbursement

Hybrid work environment

Professional development

Career growth opportunities

Meaningful work

Job summary

WTC Support Services, Inland Empire, CA, seeks a part-time Support Coordinator to manage a caseload under Coordinated Family Support (CFS). You will conduct assessments, develop individualized service plans, and coordinate resources with Regional Centers, healthcare providers, schools, and community agencies.

You will advocate for families, ensure timely documentation, and collaborate with partners to help participants reach goals within a flexible hybrid schedule that includes community/home

Qualifications

• Bachelor's degree in Social Work or related field documented.
• Experience with case management or care coordination preferred.
• Knowledge of regional center systems and person-centered planning is a plus.

Responsibilities

• Conduct intake assessments and develop individualized service plans.
• Manage and monitor assigned caseloads.
• Coordinate services with Regional Centers, healthcare providers, schools, and community agencies.
• Assist families in accessing IHSS, SSI, Medi-Cal, CalFresh, transportation, employment, housing, respite, day programs and recreation.
• Advocate for participants and identify solutions to barriers.
• Provide education, guidance, and ongoing support to individuals and caregivers.
• Participate in IPP and interdisciplinary team meetings.
• Maintain accurate timely documentation and logs.
• Meet productivity, documentation, and compliance standards.
• Attend trainings and staff meetings.

Skills

Communication

Organization

Time management

Critical thinking

Problem solving

Independent work

Microsoft Office

Documentation systems

Driver's license

Travel

Background check

CPR/First Aid

Education

Bachelor's degree in Social Work or related field

Equivalent experience considered

Tools

Microsoft Office

Electronic documentation systems

Job description

Job Description

Job Description

Support Coordinator – Coordinated Family Support (CFS)

Company: WTC Support Services
Location: Inland Empire, CA (Hybrid: Community, Home Visits & Remote)
Employment Type: Part-Time

About WTC Support Services

WTC Support Services provides person-centered Coordinated Family Support (CFS) services to individuals with intellectual and developmental disabilities and their families. We are seeking compassionate, organized, and motivated professionals who are committed to empowering families, promoting independence, and delivering exceptional service.

Position Summary

The Support Coordinator is responsible for managing a caseload of individuals receiving Coordinated Family Support (CFS) services through the Regional Center. This role involves conducting assessments, developing individualized support plans, coordinating resources, advocating for families, maintaining timely documentation, and collaborating with community partners to help participants achieve their goals.

Essential Responsibilities

• Conduct intake assessments and develop individualized service plans.
• Manage and monitor assigned caseloads.
• Coordinate services with Regional Centers, healthcare providers, schools, and community agencies.
• Assist families in accessing resources such as IHSS, SSI, Medi-Cal, CalFresh, transportation, employment, housing, respite, day programs, and recreational services.
• Advocate for participants and identify solutions to barriers impacting services.
• Provide education, guidance, and ongoing support to individuals and caregivers.
• Participate in IPP meetings and interdisciplinary team meetings.
• Maintain accurate, timely documentation, including progress notes, assessments, monthly summaries, quarterly reports, and communication logs.
• Meet agency productivity, documentation, and compliance standards.
• Attend required trainings and staff meetings.

Qualifications

Preferred Education
Bachelor's degree in Social Work, Psychology, Human Services, Sociology, Nursing, Special Education, Child Development, or a related field. Equivalent experience may be considered.

**Preferred Experience
**

• At least one year of experience in case management, care coordination, developmental disabilities, behavioral health, social services, or Regional Center programs.
• Knowledge of the California Regional Center system, Lanterman Act, and person-centered planning is highly preferred.

Skills & Requirements

• Excellent communication, organization, and time management skills.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently while collaborating with a multidisciplinary team.
• Proficient in Microsoft Office and electronic documentation systems.
• Valid California driver's license, reliable transportation, and current auto insurance.
• Ability to travel within assigned service areas.
• Pass DOJ/FBI Live Scan background clearance.
• CPR/First Aid certification (or willingness to obtain).

What We Offer

• Competitive salary
• Mileage reimbursement
• Flexible hybrid work environment
• Professional development and training
• Supportive leadership and career growth opportunities
• The opportunity to make a meaningful difference in the lives of individuals and families every day

**WTC Support Services is an Equal Opportunity Employer committed to providing compassionate care with dignity and excellence.
**