Support Coach Lead - Ozark Oaks

Freeman Health System; Missouri; On-site; USD 42,000 - 56,000; Full time

Job summary

Freeman Health System in Missouri seeks a Support Coach Lead for Ozark Oaks to guide direct care staff in trauma-informed, person-centered practices. The role includes scheduling shifts, leading training, and supporting new client admissions within a 24/7 residential setting.

Ideal candidates have a high school diploma and at least one year of supervisory experience, with a focus on compassionate, goal-oriented care for individuals with behavioral health needs.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum one year of basic supervisory experience preferred.
• Experience in behavioral health or residential care is a plus.

Responsibilities

• Ensure 24/7 Support Coach shifts are covered and on-call duties completed as assigned.
• Effectively train staff and ensure competencies per guidelines given by Residential Administrator.
• Orient and assist new clients with transition and complete admission documentation.
• Complete all duties and appointments within required timeframes and meet quality standards.
• Lead with positivity with staff and clients and maintain professional conduct.

Skills

Supervisory Experience

Staff Training

Trauma-informed Care

Person-centered Approach

Education

High School Diploma or Equivalent

Job description

## Support Coach Lead - Ozark OaksApply: OC Ozark Oaks: Full time: Posted 3 Days Ago: JR110391**Job Description Summary**: The Support Coach Lead is responsible for teaching, leading, and modeling effective and positive direct care with individuals impacted by a range of behavioral health issues including substance use, trauma, and mental illness as well as individuals with cognitive challenges. The Support Coach Lead will utilize a trauma-informed and person-centered approach to promote healthy interactions and relationships as well as promote feelings of independence and autonomy for all persons served.**Education:*** Must have a high school diploma or equivalent.**Preferred Qualifications:*** Basic supervisory experience for a minimum of one (1) year.**Responsibilities:*** Will ensure Support Coach shifts are covered for 24/7 facility care and work open shifts when assigned staff are not able to work and complete on call duties as assigned.* Will effectively train staff, follow training guidelines given by Residential Administrator and ensure competencies are completed, including training in all building drills.* Will proactively communicate directly with Supervisor and known issues relating to Support Coach work duties.* Will effectively orient and assist new clients with transition to new living environment and assist in completing new client admission documentation.* Will complete all duties and appointments as assigned by Residential Administrator.* Will lead with positivity with staff and clients.* Completes all required documentation within established timeframes and according to quality standards set by State and Federal regulations, CARF certifications, and program expectations.* Perform all other duties as assigned.**Physical Requirements:*** Sufficient sensory-motor dexterity to complete motor skills tasks such as operating a keyboard, phone, fax/scanner, copier, calculator, and other office equipment as needed.* Requires normal range of hearing and manual dexterity to assist clients in day-to-day living routine.* Prolonged sitting, frequent walking and standing, bending, stooping, and lifting up to fifty (50) pounds.* Use of a computer* TB test upon hire* Ability to drive in adverse weather conditions.* Must be able to use vehicle for travel/transport when requested