Support Associate - White House Black Market

Chico's; Williamsburg (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach einem Support Associate, der Teil eines modebegeisterten Teams wird. In dieser Rolle unterstützen Sie eine kunden- und produktorientierte Verkaufsatmosphäre, indem Sie verschiedene Verkaufsfunktionen ausführen, darunter die Bearbeitung von Waren und die Organisation des Lagers. Sie werden auch für die visuelle Präsentation von Produkten verantwortlich sein und sicherstellen, dass die Kunden die bestmögliche Erfahrung machen. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist diese Position genau das Richtige für Sie.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer bevorzugt.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der richtigen Lagerung.
• Modellierung und Unterstützung der Kundenservice-Standards.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Visuelles Merchandising

Education

Mindestens 16 Jahre alt

Tools

Unternehmenssoftware

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and Locate requests accurately and promptly.
• Ensures visual materials, props, signage are received and processed timely, and properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Maintains boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and actively solicits feedback.

Other duties as assigned. This position may vary across different brands.

Qualifications:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company-provided technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising techniques is a plus.
• Ability to communicate effectively with customers, associates, and management, including wearing/using headsets.
• Regular attendance and a flexible schedule, including nights, weekends, and holidays, are essential.

Physical Requirements:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. during 1-33% of an 8-hour shift.
• Frequent climbing during 34-66% of an 8-hour shift.

We are continually accepting applications for talented individuals to join our store teams. Applications will be reviewed to match qualifications with available positions. Accommodation requests for disabilities are available; please contact your local Store Manager for assistance.

3447 Prime Outlet

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.