Support Associate - White House Black Market

Chico's FAS, Inc. - Retail; Ridgeland (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a fashion-obsessed team dedicated to creating a styling and social experience that empowers women. As a Support Associate, you will play a key role in fostering a customer-focused sales culture through efficient merchandise handling and stock processing. This position offers a dynamic environment where you can learn, grow, and contribute to a collaborative team. Your organizational skills and ability to adapt to technology will be essential as you help maintain the boutique's appeal and assist customers with exceptional service. If you are passionate about fashion and customer experience, this is the perfect opportunity for you.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and multitasking ability in a fast-paced environment.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Support and promote the Most Amazing Personal Service (MAPS) principles.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking Ability

Visual Merchandising Techniques

Education

High School Diploma or Equivalent

Job description

Support Associate - White House Black Market

Location: 39157, United States, Southeast

Reference Number: 6490

Position type: Permanent

Category: Retail

Job Function: Store - Associate

Support Associate - White House Black Market

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

Position Objective:

The Support Associate supports a customer and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the best place to work, learn, and grow!

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives like floorsets, window changes, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a seamless omni-channel experience.

Teamwork and Growth

• Encourage an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and feedback.

Other duties may be assigned and duties can vary by brand.

Qualifications:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and multitasking ability in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Ability to work primarily standing, quickly, and within strict timelines.
• Teamwork demonstration required.
• Experience with visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; headset use encouraged.

Physical Requirements:

• Constant walking/standing for 67-100% of shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Apply anytime; note that positions may not be open currently. Accommodation requests for disabilities are available through your local Store Manager. Our location: 3376 Renaissance at Colony Park.

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.