Support Associate - White House Black Market

Chico's; Town of Texas, Allen (WI, TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic and fashion-forward team dedicated to creating a stylish and inviting shopping experience for women. As a Support Associate, you'll play a vital role in maintaining operational excellence by managing merchandise and ensuring a seamless customer experience. This role offers the opportunity to develop your skills in a fast-paced environment while working collaboratively with a supportive team. If you're passionate about fashion and customer service, this position is perfect for you!

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and ensure proper stock organization.
• Model and promote excellent customer service principles.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Multitasking

Education

High School Diploma or equivalent

Tools

Company Technology

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices with received items, and complete store-to-store transfers and locate requests accurately and promptly.
• Process visual packet materials, props, signage, and store hardware such as hangers and sign holders.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage placement, etc., as directed.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omnichannel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and solicit feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Ability to communicate effectively with customers, associates, and management, including wearing a headset.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are continually accepting applications due to our growth. You may apply at any time; however, positions may not be currently open. Accommodation requests for disabilities are available through your local Store Manager.

Location: 3397 Watters Creek at Montgomery Farm

Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, genetic information, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.