Support Associate - White House Black Market

Chico's; Macon (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a fashion-forward team dedicated to creating a styling and social experience that empowers women. As a Support Associate, you'll play a key role in supporting a customer-focused sales culture, handling merchandise, and ensuring the store is organized and visually appealing. Your contributions will help foster a collaborative environment where personal growth and teamwork are prioritized. If you thrive in a fast-paced setting and are passionate about fashion and customer service, this is the perfect opportunity for you to shine and grow within an inclusive workplace.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years or older with excellent communication skills.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote the Most Amazing Personal Service principles.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate supports a customer and product-focused sales culture, emphasizing core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware appropriately.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets, window changes, and signage placement.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote inclusive, collaborative problem-solving.
• Seek personal development and feedback.

Other duties as assigned. Duties may vary across brands.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines.
• Teamwork skills.
• Experience with visual merchandising is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Applications are reviewed to match qualifications with available positions. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

3366 Shops at River Crossing

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.