Support Associate - White House Black Market

Chico's; Meridian (ID, MS); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a vibrant team dedicated to creating a stylish and social experience for women. As a Support Associate, you will play a key role in maintaining operational excellence while ensuring a seamless customer experience. This position involves various responsibilities, from merchandise handling to supporting visual merchandising efforts. If you thrive in a fast-paced environment and are passionate about fashion and customer service, this is the perfect opportunity for you. Be part of a company that values teamwork and growth, where your contributions will make a significant impact on our customers' experiences.

Qualifications

• Must be 16 years of age or older.
• Previous stock or cashier experience preferred.
• Ability to learn or adapt to technology provided by the company.

Responsibilities

• Processes merchandise and ensures items are properly stored and ticketed.
• Models and promotes the Most Amazing Personal Service (MAPS) principles.
• Promotes an inclusive, collaborative approach to problem-solving.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking

Teamwork

Education

High School Diploma or equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Completes store-to-store transfers and locate requests accurately and timely.
• Ensures visual packet materials, props, signage are received and processed promptly; properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands; some duties may vary from brand to brand.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Demonstrates teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Effective communication with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential; flexible work schedule including nights, weekends, and holidays required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing—67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs.—1-33% of an 8-hour shift.
• Frequent climbing—34-66% of an 8-hour shift.

We are always accepting applications for top talent. You may apply at any location or position; some duties may vary. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance.

Address: 3608 The Village at Meridian

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on various protected categories under law.