Support Associate - White House Black Market

Chico's; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Support Associate, der eine kundenorientierte Verkaufsatmosphäre unterstützt. In dieser Rolle sind Sie für die effiziente Warenverarbeitung und die Organisation des Lagerraums verantwortlich. Sie fördern die Prinzipien des außergewöhnlichen Kundenservices und arbeiten eng mit Ihrem Team zusammen, um eine inklusive und kollaborative Umgebung zu schaffen. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu lernen und zu wachsen, während Sie zur Schaffung eines positiven Einkaufserlebnisses für die Kunden beitragen.

Qualifications

• Hohe Kommunikationsfähigkeiten und exzellenter Kundenservice sind erforderlich.
• Erfahrung im Lager oder als Kassierer wird bevorzugt.

Responsibilities

• Verarbeitung von Waren und Organisation des Lagerraums.
• Modellierung und Unterstützung der MAPS-Prinzipien für den Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisatorische Fähigkeiten

Multitasking

Teamarbeit

Education

High School Diplom oder gleichwertig

Tools

Unternehmenssoftware

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This involves performing various sales functions, including merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and complete store-to-store transfers and locate requests accurately and promptly.
• Receive and process visual packet materials, props, signage, and store stockroom hardware.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work most of the shift standing.
• Ability to work quickly within strict timelines.
• Teamwork demonstration required.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management; use of headset required.
• Regular attendance is essential, with flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of the shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals to join our store teams. Your application will be reviewed to match your qualifications with current or future openings. You may apply at any location or position at any time. Accommodation is available for applicants with disabilities; please contact your local Store Manager for assistance.

Location: 3630 Mall at Robinson

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, gender identity, sexual orientation, military service, veteran status, or any other protected category under law.