Support Associate - White House Black Market

Chico's; Cranberry Township (Butler County); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a fashion-forward team dedicated to making women feel beautiful! As a Support Associate, you will play a crucial role in our customer and product-focused sales culture. Your responsibilities will include processing merchandise, ensuring effective stock management, and delivering exceptional customer service. This position offers an inclusive and collaborative environment where you can grow and develop your skills. If you're passionate about fashion and enjoy working in a dynamic setting, this is the perfect opportunity for you!

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multitask.
• Experience with visual merchandising is a plus.

Responsibilities

• Process merchandise and ensure proper storage and replenishment.
• Model and promote the Most Amazing Personal Service principles.
• Support boutique cleanliness and organization.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability to Technology

Teamwork

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team

Dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment on the sales floor. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage, etc.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Responsibilities may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to work mostly standing.
• Ability to work quickly within strict timelines.
• Teamwork demonstration.
• Experience with visual merchandising is a plus.
• Effective communication using headsets.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for top talent. Applications are reviewed to match qualifications with open positions. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

Location: 3317 The Streets of Cranberry

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any protected category under law.