Support Associate - Soma

Chico's FAS, Inc. - Retail; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance their customer-focused sales culture. This role involves merchandise handling, stock processing, and ensuring an organized stockroom. The ideal candidate will have excellent communication and customer service skills, strong organizational abilities, and a knack for multitasking in a dynamic retail environment. Join a vibrant team where you can grow and thrive in a supportive atmosphere that values personal development and teamwork. If you're ready to make a difference in the retail space, this opportunity is perfect for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Support a customer-focused sales culture and handle merchandise efficiently.
• Ensure proper storage, ticketing, and organization of stock.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multitasking

Adaptability

Education

High School Diploma or Equivalent

Job description

Join Our Team!

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and on time.
• Handle visual materials, props, signage, and store hardware properly and timely.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives like floorsets, window changes, signage, etc., as directed.
• Contribute to boutique cleanliness and organization.

Customer Experience

Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned, which may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills; ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We welcome applications for top talent. You may apply anytime; however, open positions may vary. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

5406 Thruway Shopping Center

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.