Support Associate - Soma

Chico's FAS, Inc. - Retail; Happy Valley (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading retail company as a Support Associate, where you will enhance customer experiences and support store operations. This role involves merchandise handling, stock processing, and ensuring a clean and organized boutique. Ideal candidates are customer-focused, adaptable, and possess strong communication skills. Embrace the opportunity to grow in a dynamic and inclusive environment.

Qualifications

• Preferred stock or cashier experience.
• Ability to stand most of the shift.

Responsibilities

• Processes merchandise and ensures items are properly stored.
• Models and promotes the Most Amazing Personal Service principles.
• Promotes an inclusive, collaborative approach to problem solving.

Skills

Communication

Customer Service

Organizational Skills

Adaptability

Education

High School Diploma or Equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This involves performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and locate requests accurately and promptly.
• Ensures visual materials, props, signage are received and processed timely; properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.
• Supports boutique cleanliness and organization.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal development opportunities and actively solicits feedback.
• Performs other duties as assigned, which may vary by brand.

Qualifications include a high school diploma or equivalent, preferred stock or cashier experience, excellent communication and customer service skills, strong organizational skills, adaptability to technology, physical ability to stand most of the shift, and flexibility to work nights, weekends, and holidays.

Physical requirements involve constant walking/standing, occasional lifting up to 50 lbs, and frequent climbing.

We welcome applications at any time and are committed to providing accommodations for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

Location: 5383 Clackamas Town Center

Chico’s FAS, Inc. is an equal opportunity employer, fostering a diverse and inclusive workplace.