Support Associate - Soma

Chico's; Happy Valley (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Einzelhandelsunternehmen sucht einen Support Associate, der eine kundenorientierte Verkaufsumgebung unterstützt. Diese Rolle umfasst die Verarbeitung von Waren, die Unterstützung bei der visuellen Merchandising und die Gewährleistung einer hervorragenden Kundenerfahrung. Das Unternehmen fördert eine inklusive Kultur, in der Teamarbeit und persönliches Wachstum geschätzt werden. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Teil eines großartigen Teams zu werden.

Qualifications

• Hochschulabschluss oder gleichwertige Erfahrung erforderlich.
• Vorherige Erfahrung im Lager oder an der Kasse bevorzugt.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der ordnungsgemäßen Lagerung.
• Unterstützung bei der visuellen Präsentation und Organisation des Verkaufsraums.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

Organisationsfähigkeiten

Teamarbeit

Fähigkeit zur Anpassung an Technologie

Education

High School Diplom oder gleichwertig

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Performs other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Demonstrates teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Ability to communicate with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential. Ability to work a flexible schedule including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing - 67-100% of 8-hour shift.
• Occasional lifting up to 50 lbs. - 1-33% of 8-hour shift.
• Frequent climbing - 34-66% of 8-hour shift.

We are always accepting applications for top talent. You may apply at any location or position at any time; some positions may not be open currently. Accommodation is available for applicants with disabilities. To request accommodation, contact your local Store Manager.

5383 Clackamas Town Center

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.