Support Associate - Part Time

Belk; Prattville (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

Belk in Prattville, AL is seeking an Operations Team Associate to drive sales and provide a positive customer experience. You will process inbound truck deliveries, ensure new merchandise is ready for sale, and support back-of-house organization while working with the merchandising team to place and sign products on the floor.

This hourly role requires flexibility for nights, weekends, and holidays, and involves collaborating with teammates to maintain clean, well-stocked sales areas and

Qualifications

• Strong customer service mindset and willingness to assist customers.
• Ability to work in a fast-paced environment and meet daily deadlines.
• Good communication and teamwork skills.
• Comfortable using technology and handheld devices.

Responsibilities

• Unload cartons from truck deliveries and sort by department to prepare product for the sales floor.
• Apply sensor tags and process product transfers to support inventory accuracy.
• Assist with facilities tasks including lighting, maintenance, and housekeeping.
• Support merchandising and store fulfillment with floor sets and price changes.
• Keep work areas organized, stocked, and clean to promote efficiency.
• Assist customers and colleagues during peak periods and store events.
• Follow safety, loss prevention, and asset protection procedures.
• Collaborate with teammates to deliver a positive store culture and customer experience.

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.