Support Associate - Full Time - Flower Mound

Belk; Flower Mound (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Flower Mound, TX is seeking an Operations Team Associate for an hourly role focused on delivering a positive customer experience. You will process inbound truck deliveries, assist with merchandising, and maintain back-of-house organization to keep the store running smoothly.

You will unload cartons, apply sensor tags, complete RFID tasks, support maintenance, and help with floor sets, price changes, and customer orders. Physical work up to 50 lbs is required.

Qualifications

• Demonstrated dedication to customer service and achieving store goals.
• Able to work with minimal supervision in a deadline-driven environment.
• Comfortable using technology and handling physical tasks.

Responsibilities

• Unload cartons from truck deliveries and prepare products for sales floor.
• Process, tag, transfer, and RFID tasks to support inventory accuracy.
• Assist with store maintenance, lighting, recycling, and housekeeping.
• Support floor sets, pricing changes, and order picking/packing for customers.
• Replenish supplies and maintain organization of stock and tools.
• Engage customers warmly and contribute to a positive store culture.
• Follow safety, asset protection, and shortage control procedures.

Skills

Customer service

Communication

Ownership

Technology proficient

Flexible schedule

Team collaboration

Tools

RFID tagging

Inventory management

Windows OS

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.