Support Associate Flagship - Contemporary SSA

Saks Fifth Avenue; New Mexico; Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Employee discount

Job summary

Neiman Marcus in the United States (New Mexico) is seeking a Sales Support Assistant to maintain merchandise organization and handle day-to-day admin tasks that elevate store operations and the client experience.

You will support special orders, repairs, events, and stock management while following standard procedures and collaborating with store leadership to ensure smooth operation.

Qualifications

• Retail experience preferred.
• High School Diploma or GED preferred.
• Strong attention to detail.
• Ability to shift focus quickly depending on business objectives.
• Excellent oral and written communication skills.

Responsibilities

• Process, track, and follow up on special orders and repairs; communicate status to client advisors.
• Assist with special events and merchandise handling; reconcile invoices and client orders.
• Check in/receive new merchandise, ticketing, and backstock organization per division requirements.
• Place product in specified department areas under guidance of management.
• Make merchandise placements to meet changing business priorities and standards.
• Process damages, reticketing, markouts, and RTVs; complete markdowns and sign moves.

Skills

Retail experience

Attention to detail

Communication skills

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Salary Range $19.16 - $23.95* Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

The Sales Support Assistant, is responsible for creating/maintaining merchandise organization and administrative day-to-day tasks to support operational excellence and an elevated store environment with the goal of improving the associate and client experience.

WHAT YOU WILL DO:

Processes, tracks, and follows up on special orders and repair requests; communicate status to client advisors.

• Assists with special events / Made to Measure / truck shows; processes and reconciles necessary invoices and client orders.
• Responsible for checking in / receiving new merchandise (includes ticketing, backstock organization) per division requirements.
• Per guidance and direction of Group/Sales Manager or Assistant Sales Manager, place product and merchandise in the specified area of the dept
• Based on changes in business priorities, complete necessary merchandise placements to ensure merchandise standards are followed
• Processes damages, reticketing, mark out of stocks and RTVs.
• Complete markdowns; signs and moves product once marked.
• Demonstrates operational skills by keeping track of daily reports and SPIFF entries, and checking receipts; ensures department and stockroom controls are being executed

WHAT YOU WILL BRING:

• Prior retail experience preferred
• High School Diploma or GED preferred
• Strong attention to detail
• Ability to shift focus quickly depending on business objectives
• Demonstrated ability to work autonomously and ability to have flexibility with competing task
• Excellent oral and written communication skills
• Proficiency with MS Office Product Suite preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

ABOUT EXEMPLAR LUXURY GROUP:

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.