Support Associate - Chico's

Chico's; Charlottesville (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance customer experiences through effective merchandise handling and operational excellence. In this dynamic role, you will contribute to a customer-focused sales culture while ensuring that products are displayed attractively and efficiently. Join a collaborative team that values personal development and inclusivity, where your contributions will help create a welcoming environment for customers. This position offers the chance to grow in a fast-paced retail setting, making a positive impact on the shopping experience.

Qualifications

• Previous stock or cashier experience preferred.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote the Most Amazing Personal Service principles.
• Maintain boutique cleanliness and organization.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Teamwork Skills

Multi-tasking

Visual Merchandising

Education

High School Diploma or Equivalent

Tools

Company Technology

Job description

Join our team dedicated to inspiring women to express their individuality through styling and social experiences.

POSITION OBJECTIVE:

The Support Associate supports a customer- and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We believe in creating an inspiring environment where our team can learn and grow.

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter all receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Handle visual packet materials, props, signage, and store hardware properly.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives, including floorsets, window changes, signage, and visual presentations.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative approach to problem-solving.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work mainly standing.
• Work quickly within strict timelines.
• Teamwork skills.
• Experience with visual merchandising is a plus.
• Effective communication using headsets.
• Regular attendance and flexibility to work nights, weekends, and holidays are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during most of the shift.
• Occasional lifting up to 50 lbs.
• Frequent climbing.

We welcome applications at any time for future opportunities. Accommodation requests for applicants with disabilities are available upon request. Contact your local Store Manager for assistance.

Address: 0112 Barracks Road Shopping Center

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.