Support Analyst: End-User Tech & System Support

Minnesota City Jobs; Duluth (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

The City of Duluth is seeking a Support Analyst to support and maintain in-house computer systems, desktops, mobile devices, peripherals and software across city departments. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and software while ensuring optimal workstation performance and user satisfaction.

The successful candidate will contribute to timely incident resolution, asset management, and continuous improvement of IT services in a collaborative

Responsibilities

• The City of Duluth is seeking a Support Analyst to support and maintain in-house computer systems, desktops, mobile devices, peripherals and software across city departments.
• This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and software while ensuring optimal workstation performance and user satisfaction.

Job description

The City of Duluth is seeking a Support Analyst to support and maintain in-house computer systems, desktops, mobile devices, peripherals and software across city departments. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and software while ensuring optimal workstation performance and user satisfaction.

The successful candidate will contribute to timely incident resolution, asset management, and continuous improvement of IT services in a collaborative