Support Analyst

www.healthjobsuk.com - jobboard; Kettering (OH); Remote; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a Support Analyst to join their Health Intelligence team. This role offers the opportunity to work with data in a meaningful way, contributing to the improvement of healthcare services. The ideal candidate will possess strong analytical skills and a solid understanding of NHS systems. With a focus on collaboration and innovation, this position supports the development of data-driven insights that enhance decision-making processes. Embrace the chance to work in a predominantly remote environment while engaging with a diverse team dedicated to making a positive impact in the community.

Qualifications

• Experience with NHS data models and quality assurance.
• Ability to handle complex data and present findings effectively.

Responsibilities

• Support production of accurate reports and analysis.
• Engage proactively with internal and external stakeholders.

Skills

Data Analysis

Report Creation

Data Manipulation

Presentation Skills

NHS Systems Knowledge

Intermediate IT Skills

Education

Diploma in Higher Education or equivalent

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Employer Kettering General Hospital NHS Foundation Trust Employer type NHS Site Kettering General Hospital Town Kettering Salary £26,530 - £29,114 Per Annum Salary period Yearly Closing 21/05/2025 23:59

Support Analyst

Band 4

Job overview

Are you someone keen to tell a story with data? Do you have an inquisitive mindset which will help make a positive difference across University Hospitals of Northamptonshire?

We are expanding our analytical offering by increasing the roles in the Insights & Partnerships section of the Health Intelligence team and would love you to join us.

We have recently implemented a new single data warehouse across UHN and are ready to leverage the potential that gives us as a team. We will be looking to embrace new tools and technology within our team to simplify our routine demands and push the offering far beyond the traditional.

We aim to effectively support our stakeholders across UHN by developing close working relationships with teams across the organisation, making data instantly accessible and moving the conversation to what the data tells us.

We are predominantly a remote team so fully support remote and flexible working. We do however have team meetings once a month which are hosted on site depending on their content and there may be other times where an on-site presence is required to support stakeholders.

Main duties of the job

The post holder will be a key part of the Health Intelligence Insights & Partnerships team, proactively engaging with colleagues and key contacts internally and externally.

Responsible for supporting the production of timely and accurate reports and bespoke pieces of analysis, ensuring compliance with regulatory and contractual responsibilities, supporting decision making, and improving performance.

This will require skills in analysis, report creation, presentation and data collection techniques, data manipulation, interpretation, and an ability to utilise the most appropriate methods of analysis.

Working for our organisation

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHSTrust and become University Hospitals of Northamptonshire.

Our Excellence Values

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.

The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Detailed job description and main responsibilities

The post holder will be a key part of the Health Intelligence Insights & Partnerships team, proactively engaging with colleagues and key contacts internally and externally.

Responsible for supporting the production of timely and accurate reports and bespoke pieces of analysis, ensuring compliance with regulatory and contractual responsibilities, supporting decision making, and improving performance.

This will require skills in analysis, report creation, presentation and data collection techniques, data manipulation, interpretation, and an ability to utilise the most appropriate methods of analysis.

Person specification

Training & Quals

• Diploma in Higher Education or equivalent, or significant professional experience with an Information/Data Quality setting

Knowledge, Experience & Skills Pt 1.

• Experience of NHS Systems and applications
• Knowledge of, working with, and adhering to complex NHS Data Model and Dictionary definitions, and understanding of the Information Quality Assurance Initiative in the Information Governance Toolkit
• Handling, extracting and interpreting complex and sensitive data

Knowledge, Experience & Skills Pt 2.

• Advanced knowledge and use of IT systems and databases
• Data analysis skills at intermediate level
• Sound knowledge of the Microsoft products including PowerPoint and Excel
• Ability to present, analyse, and interpret data to all levels of staff

Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you via a TRAC system account.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training record.

If you need to have a Disclosure Barring Service (DBS) check, as a requirement of the role, you will be required to repay the cost of obtaining a DBS check (£49.50) and this amount will be reclaimed from your first salary. From 1st February 2019 all new starters to the Trust are required to join the DBS update service as per Trust DBS Re-checking Policy which has an annual cost of £16. New employees who do not join the update service will be required to pay £49.50 for a new DBS check in 3 years time.

Please note that news starters with KGH are subject to a six month probationary period.

Please ensure that the information you provide on your application form is correct, accurate and that nothing has been omitted. Any information that is stated in your application form in relation to qualifications/training courses/work/education experience/references must be able to be evidenced. Failure to do so may result if your offer being withdrawn.

"Safeguarding is everyone's business. KGH considers Safeguarding a priority amongst its citizen's and a key value for all employed to the service."

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.