Supply Chain Technician

MHM Support Services; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy Hospital St. Louis is seeking a reliable, detail-oriented Supply Chain Technician to join our team.

You will support patient care by ensuring supplies, equipment, and linen are received, stocked, and distributed across the hospital, using inventory management software to maintain accurate levels. In a fast-paced healthcare setting, you will collaborate with clinical and non-clinical teams, monitor stock levels, process orders, and assist with equipment distribution.

Qualifications

• High school diploma or equivalent required.
• No prior experience required.
• Experience with inventory software is a plus.

Responsibilities

• Fill supply orders accurately using supply chain software.
• Procure supplies and issue inventory to departments.
• Stock supplies in designated bins and PAR locations.
• Verify received quantities and rotate inventory to minimize waste.
• Monitor stock levels and notify when low.
• Deliver supplies to hospital locations.
• Receive supplies and equipment accurately through systems.
• Report discrepancies and variances following procedures.
• Provide excellent customer service to departments.
• Assist with equipment distribution and training as needed.

Skills

Attention to detail

Computer proficiency

Teamwork

Customer service

Task prioritization

Education

High school diploma

Tools

Inventory management software

Microsoft Office

Job description

Position Details

Supply Chain Technician Mercy Hospital St. Louis Location: St. Louis, MO Schedule: Full-Time, 40 Hours Weekly

Position Overview

Mercy Hospital St. Louis is seeking a reliable, detail-oriented, and customer-focused Supply Chain Technician to join our Supply Chain team. In this essential role, you will support patient care by ensuring supplies, equipment, and linen are accurately received, stocked, distributed, and maintained throughout the hospital. The Supply Chain Technician utilizes inventory management and supply chain software systems to support hospital operations, maintain appropriate inventory levels, deliver critical supplies, and assist with equipment and linen distribution. The ideal candidate thrives in a fast-paced healthcare environment, demonstrates strong organizational skills, and is committed to delivering exceptional service to internal customers.

Supply Distribution & Inventory Management

• Fill supply orders accurately and efficiently using supply chain software systems.
• Procure requested supplies and issue inventory to appropriate departments and locations.
• Stock supplies in designated bins, PAR locations, specialty carts, and other assigned areas.
• Verify correct products and quantities are received and stocked.
• Rotate inventory to minimize waste and prevent expired products.
• Monitor inventory levels and notify inventory control personnel when stock is low.
• Ensure package integrity and sterility standards are maintained where applicable.
• Apply and print patient charging labels as necessary.
• Accurately count inventory and track deliveries using supply chain software.
• Deliver requested supplies to appropriate locations throughout the hospital.

Receiving & Distribution

• Receive supplies and equipment accurately through supply chain management systems.
• Research and resolve lost or missing packages.
• Report receiving discrepancies and inventory variances according to established procedures.
• Prepare supplies and equipment for distribution and delivery.
• Obtain required receiving signatures when applicable.

Linen Services

• Maintain linen inventory at designated PAR levels throughout assigned areas.
• Stock linen closets, exchange carts, blanket warmers, and other designated locations.
• Rotate linen inventory to ensure appropriate utilization and quality standards.
• Identify and remove linen that does not meet hospital quality standards.
• Handle clean and soiled linen according to hospital protocols and infection prevention guidelines.
• Communicate low linen inventory levels to leadership and vendors as appropriate.
• Utilize technology systems to manage deliveries and pickups, including robotics and automated transport systems where applicable.

Equipment Distribution & Support

• Procure and distribute medical equipment to requested locations.
• Retrieve equipment according to hospital infection control procedures.
• Clean and prepare equipment for patient use following established guidelines.
• Assemble equipment as needed.
• Stage damaged equipment for Clinical Engineering review and repair.

Customer Service & Team Support

• Provide excellent customer service to clinical and non-clinical departments.
• Make service recovery decisions within departmental guidelines.
• Utilize work time effectively to support hospital operations and patient care.
• Assist with departmental projects and process improvement initiatives.
• Support training and orientation of new Supply Chain team members.

Technology & Compliance

• Demonstrate proficiency with supply chain software systems and inventory management tools.
• Perform accurate data entry, inventory transfers, tracking, and documentation activities.
• Utilize Microsoft Office applications and other technology tools as required.
• Complete all required education, competencies, and mandatory training on time.
• Adhere to all Mercy policies, safety standards, infection prevention guidelines, and departmental procedures.

Minimum Qualifications

Education

High school diploma or equivalent required.

Experience

No prior experience required.

Skills & Knowledge

• Strong attention to detail and organizational skills.
• Basic computer proficiency and ability to learn inventory management software systems.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced healthcare environment.

Preferred Qualifications

• Previous experience in supply chain, inventory management, warehouse operations, logistics, distribution, healthcare, or customer service environments.
• Experience using computerized inventory or supply chain management systems.
• Familiarity with Microsoft Office applications.

Why Mercy?

At Mercy, every role contributes to delivering exceptional patient care. As a Supply Chain Technician, you will play a vital part in ensuring caregivers have the supplies, equipment, and resources they need to serve patients safely and efficiently. Join Mercy Hospital St. Louis and become part of a mission-driven team dedicated to improving lives through compassionate care and operational excellence.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.