Supply Chain Support Specialist

Datapath, Inc.; Duluth (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Datapath, Inc. in Duluth, MN, is seeking a Supply Chain Support Specialist to assist procurement by expediting orders, managing returns, and supporting buyers. The role ensures on-time delivery and accurate procurement records.

Responsibilities include expediting top-priority orders, handling RMAs, processing PO changes, and assisting in occasional eBay listings. A high school diploma and basic MS Office skills are required.

Qualifications

• High school diploma required.
• Two years of clerical, supply chain, or purchasing-related experience preferred.
• Working knowledge of supply chain operations and procurement workflows.
• Experience with Deltek CostPoint strongly preferred.
• Proficiency with Microsoft Office applications (Excel, Outlook, Word).
• Strong attention to detail and organizational skills.
• Ability to communicate clearly with suppliers and internal teams.
• Ability to maintain effective, professional working relationships across departments.

Responsibilities

• Expediting – Top Priority: send weekly open-order reports to suppliers, collect milestone updates, adjust due dates, resolve critical items.
• RTV and RMA Management – Second Priority: initiate RMAs, track returns, and escalate delays.
• Buyer Support – Third Priority: process PO changes, place new orders, clear backlogs during peak demand.
• eBay Management – Fourth Priority: monitor listings, respond to inquiries, perform basic order fulfillment.

Skills

Attention to detail

Communication

Organizational skills

Education

High school diploma

Tools

Deltek CostPoint

Microsoft Office (Excel, Outlook, Word)

Job description

Company OverviewDataPath is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks critical to the operations of the Department of Defense, civilian government, and commercial markets.Summary / ObjectiveThe Supply Chain Support Specialist provides essential support to the procurement team by expediting critical orders, managing returns, assisting buyers, and coordinating small operational tasks. This role plays a key part in protecting delivery schedules, maintaining supplier communication, and ensuring the accuracy and flow of procurement activities.Essential Functions1. Expediting – Top Priority• Send weekly open-order reports to suppliers and request updated status.• Collect ship dates, delivery confirmations, and other milestone updates.• Update the Expedite Purchase Orders screen and adjust due dates as needed.• Work critical items to resolution, including pull-in requests and partial shipments.• Escalate at-risk orders quickly to ensure program delivery timelines are protected.2. RTV and RMA Management – Second Priority• Initiate RMA requests with suppliers for defective or incorrect materials.• Track returns and follow the process through to credit or replacement completion.• Follow up on aging RMAs and escalate delays as needed.• Maintain an up-to-date RMA tracking sheet.3. Buyer Support – Third Priority (Workload‑Dependent)• Process purchase order change requests (dates, quantities, ship-to changes, etc.).• Place new orders when buyer workload requires support.• Assist in clearing buyer backlogs during peak demand or urgent periods.• Help maintain procurement documents in an organized and auditable format.4. eBay Management – Fourth Priority• Monitor listing activity and respond to customer inquiries.• Perform basic order fulfillment steps as required.• Update listings and maintain accuracy of posted items.Additional Responsibilities• Assist with sourcing activities and contacting suppliers for quotations when needed.• Communicate with Program Managers, Operations, and Buyers to support schedule requirements.• Maintain confidential information and follow all company policies.• Perform other duties as assigned.Education and Experience• High school diploma required.• Two years of clerical, supply chain, or purchasing-related experience preferred.• Working knowledge of supply chain operations and procurement workflows.• Experience with Deltek CostPoint strongly preferred.• Proficiency with Microsoft Office applications (Excel, Outlook, Word).• Strong attention to detail and organizational skills.• Ability to communicate clearly with suppliers and internal teams.• Ability to maintain effective, professional working relationships across departments.TravelLimited.This is a temporary assignment through December 15, 2026.Equal Opportunity StatementDataPath is an equal opportunity employer committed to building a diverse global culture that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers.