Supply Chain Specialist/ Operations Liaison

Lexar; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading memory solution provider in San Jose is seeking a Supply Chain Coordinator to synchronize international shipping schedules and manage compliance. The ideal candidate will oversee logistics and work closely with both U.S. and China teams, ensuring seamless communication and real-time shipment visibility. A Bachelor's degree and 2-5 years of experience in supply chain management are required. Fluent Mandarin is preferred, as this role includes technical import/export compliance tasks.

Qualifications

• 2-5 years of hands-on experience in supply chain management.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Act as the primary liaison between production and U.S. stakeholders.
• Manage priority alignment and lead escalation management.
• Ensure real-time shipment visibility and facilitate smooth communication.

Skills

Supply chain management

Logistics

Communication

Problem-solving

Organizational skills

Mandarin (written and verbal)

Education

Bachelor’s degree in supply chain and operations management

Job description

Lexar is a leader in memory solutions we deliver best-in‑class products. For consumers and businesses alike, we have committed ourselves to quality, performance, and customer service. It is our mission to design a broad range of memory solutions focused on high performance, exceptional reliability, and outstanding customer service. We provide our partners with top‑notch services, from instant technical support and professional services to streamlined and efficient delivery processes that leverage our many years of experience. Our cutting‑edge products drive higher performance, increase efficiency, and deliver unwavering reliability. Our continued commitment to innovation ensures we are positioned to deliver superior solutions for our customers, partners, and communities.

Role Description

The role serves as the critical link in our global supply chain, acting as the primary bridge between our China‑based teams, U.S. Sales/CSR teams, 3PL partners, and customers. This role focuses on synchronizing international shipping schedules with domestic demands, ensuring end‑to‑end shipment visibility, and managing priority escalations. The ideal candidate will be responsible for technical import/export compliance and align cross‑continental stakeholders and resolve bottlenecks in a fast‑paced environment.

Qualifications

Coordination & Alignment

• Act as the primary liaison between China production/logistics teams and U.S. stakeholders (Sales, CSR, and Finance) to ensure seamless information flow.
• Manage priority alignment, translating U.S. customer needs into actionable shipping instructions for the China team and vice versa.
• Lead escalation management for delayed shipments or transit issues, providing timely updates and alternative solutions to internal teams and customers.
• Maintain real‑time shipment visibility, tracking goods from China departure through customs clearance to final U.S. delivery, ensuring all data is accurately reflected in internal systems.
• Facilitate smooth communication by bridging time zone and cultural gaps, ensuring U.S. requirements are understood and China’s operational constraints are communicated clearly.

Import/Export & Compliance Execution

• Execute import and export operations, facilitating the classification valuation, and country of origin determination for all goods in compliance with U.S. Customs and Border Protection (CBP) and other regulatory bodies.
• Coordinate with customs brokers to ensure timely clearance of goods, providing necessary documentation (commercial invoices, packing lists, etc.) to prevent port delays.
• Monitor international trade trends and regulatory changes (tariffs, HTS updates) to advise the team on potential cost or timeline impacts.
• Support sample orders and expedited shipments for Marketing and Sales, ensuring high‑priority items receive "white glove" tracking and delivery.

Process & Efficiency Improvements

• Collaborate with internal teams to refine SOPs for new customer onboarding and complex shipping lanes.
• Identify bottlenecks in the communication or logistics flow and suggest process modifications to improve responsiveness and reduce lead times.
• Ensure billing and invoicing accuracy, validate charges against contracts, and process payments time.
• Support critical sample orders and expedited shipments for marketing and sales initiatives.
• Business travel as required.
• Mandarin (written and verbal) is highly preferred.

Education and Experience

• 2-5 years of hands‑on experience in supply chain management.
• Bachelor’s degree in supply chain and operations management, or related field required.
• Excellent organizational and multitasking abilities, capable of managing complex processes and projects simultaneously.
• Ability to work effectively in a fast‑paced, dynamic environment, demonstrating adaptability and resilience.