Operations Supervisor

Hallmark Cards; Liberty (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Hallmark Cards is hiring an Operations Supervisor for its supply chain operations in Liberty, MO. The position requires leading a team to meet productivity, serviceability, and quality targets. Candidates should have at least 3 years of supervisory experience, along with proficiency in Microsoft Office. Preferred qualifications include a bachelor's degree in supply chain or engineering, and experience in production operations. This full-time role is critical in ensuring team success and achieving goals.

Qualifications

• Minimum of 3 years supervising direct reports.
• Experience managing direct reports in a manufacturing or distribution environment.
• Strong written and verbal communication skills.

Responsibilities

• Lead and coordinate team activities to meet productivity goals.
• Implement continuous improvement strategies.
• Provide direction and support for team members.

Skills

Leadership

Organizational skills

Communication skills

Problem solving

Team management

Microsoft Office

Education

High school diploma or GED

Associate's degree or higher

Tools

SAP

Manhattan

Job description

HALLMARK – Because Connecting With Each Other Has Never Been More Important

Hallmark is a company rooted in connecting people. We care for our employees, our communities, and our world. A career at Hallmark means you get to make a big impact and create something that can make a genuine difference. We’re looking for people who want to continue to carry our vision forward.

Who We Are & Who You Are

As an Operations Supervisor – Supply Chain, you will lead up to 55 Hallmark employees, directing and coordinating the scheduling and assignment of work to ensure productivity, serviceability, quality, and cost targets are met. Across supply chain at Hallmark, we focus on working together to accomplish goals as a team, exceeding our customer’s expectations along the way!

Key Responsibilities

• Productivity – you’ll be leading all activities within your assigned area, working towards goals and objectives to ensure they are met.
• Continuous improvement – you’ll be using a disciplined problem‑solving approach, using PDCA/A3 tools with our leadership team and operators to achieve or exceed cost reduction targets.
• Leadership – leading and motivating your team as you provide direction and support to carry out the goals and objectives of your area as well as the company.

The Operations Supervisor role may be filled at any of our Kansas/Missouri supply chain locations, across 2nd (evening), 3rd (overnight), or weekend shifts. Occasional weekend work may be required for those on a M‑F weekly shift, depending on business need.

Hallmark products are produced in both of our Kansas Manufacturing facilities located in Lawrence, KS and Leavenworth, KS. These facilities produce most of our greeting cards, gift wrap, ribbons & bows, tissue paper and stickers. Our Liberty Distribution Center, located in Liberty, MO, fulfills and distributes most of these products to our customers.

Application Instructions

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I‑9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

Basic Qualifications

• High school diploma, GED or equivalent AND a minimum of 3 years supervising direct reports; OR Associate’s degree or higher, with a graduation date of Dec 2024 or May 2025.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

• Bachelor’s degree in supply chain, engineering or production operations.
• Experience managing direct reports in a manufacturing or distribution environment.
• Experience with equipment and/or building maintenance.
• Ability to lead, coach and mentor teams.
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Experience with SAP and/or Manhattan.
• Project management experience.
• Adept at seeing opportunities to improve upon the status quo and implementing solutions.
• Familiarity with Lean principles.

Additional Details

• This is a full‑time on‑site position and could be located at any of our production facilities in Lawrence or Leavenworth, KS OR our distribution center in Liberty, MO.