Supply Chain Manager

Certus Pest, Inc.; Tampa (FL); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Certus Pest, Inc. in Tampa seeks an experienced supply chain leader to own end-to-end inventory and procurement across Pest and Pool branches, driving accuracy, pricing data integrity, and operational controls.

Responsibilities include setting safety stock and reorder points, negotiating with suppliers, creating POs, managing cycle counts, maintaining master data, and delivering KPI reports and SOPs across locations.

Qualifications

• 5–8+ years of experience in supply chain, procurement, or inventory management.
• Experience with demand planning, safety stock, and lead-time management by SKU.
• Experience managing supplier relationships and purchase orders.
• Strong Excel skills and experience with ERP/inventory systems.

Responsibilities

• Own demand planning and inventory optimization across Pest and Pool operations.
• Manage supplier relationships, negotiate pricing, terms, and lead times.
• Create and approve POs, ensuring pricing and terms accuracy.
• Oversee monthly cycle counts and reconcile inventory across branches.
• Maintain product master data, SKUs, and pricing data.
• Deliver KPI reporting, audits, and SOPs across locations.

Skills

Demand planning

Inventory management

Supplier relationships

PO/Contract negotiation

Excel skills

ERP systems

Education

ASCM CPIM/CSCP or CPSM (progress)

Tools

Sage

PoolBrain

Applause

Job description

Description

Purpose

• Own end-to-end inventory and supply chain performance across CERTUS Pest and Pool branches — from demand planning and supplier relationships through purchase order execution — while ensuring inventory accuracy, product and pricing data integrity, and consistent operational controls.

Key Contributions

• Own demand planning and inventory optimization by setting and maintaining safety stock levels, reorder points, and lead-time assumptions by SKU and supplier across Pest and Pool branches, adjusting based on demand trends, seasonality, and service-level targets.
• Support supplier relationship management, serving as the point of contact for key suppliers, negotiating pricing, terms, and lead times, and monitoring supplier performance (on-time delivery, fill rate, quality) to resolve or elevate issues.
• Create and approve purchase orders as necessary across all Pest and Pool branches, ensuring POs reflect approved pricing, quantities, and terms before flowing into Sage and related operational systems.
• Own the monthly inventory cycle count process, including distribution of inventory update forms, branch-level reconciliation, recount coordination, discrepancy resolution, and inventory adjustment tracking and reporting.
• Maintain product and master data by adding new products, removing discontinued items, managing product markups, maintaining SKUs, cleaning product data, and ensuring the item master remains accurate and current.
• Own and oversee supplier pricing updates, ensuring approved pricing changes flow accurately through Sage purchase orders and related operational systems.
• Provide administrative ownership and data-quality oversight for PoolBrain and Applause, including equipment data audits, required documentation, system maintenance, and KPI reporting.
• Oversee physical inventory activities and coordinate the creation, maintenance, and adoption of inventory, product-data, pricing, purchasing, and operational-control SOPs across branches — standardizing practices across Pest and Pool.

Success Metrics

• 100% of assigned branches complete monthly cycle counts by established deadlines.
• Maintain = 98% inventory accuracy across completed cycle counts and = 98% accuracy/completeness across active SKU and item-master records.
• Resolve = 95% of identified inventory discrepancies within 10 business days.
• Maintain = 99% accuracy on approved supplier pricing updates flowing through Sage and applicable systems.
• Complete 100% of required inventory adjustment reports, KPI reporting, scheduled audits, and approved product/pricing updates within established deadlines.
• Maintain = 95% on-time delivery performance across key/strategic suppliers.
• Maintain inventory turns and days-of-inventory-on-hand within established targets, minimizing excess and obsolete stock across Pest and Pool.
• Maintain a stockout rate of = 2% on core SKUs through effective safety stock and reorder point management.
• Issue purchase orders as necessary within 2 business days of approved need, with 100% accuracy to approved pricing and terms.
• Deliver measurable annual cost savings or cost avoidance through supplier negotiation and contract management.

Growth Impact

• Protects margin and working capital by improving inventory accuracy, pricing integrity, and visibility into inventory adjustments and variances.
• Improves operational consistency by creating reliable inventory, product-data, and pricing controls across branches.
• Supports scalability by maintaining clean, standardized product and system data as CERTUS grows across locations and business units.
• Strengthens decision-making by providing accurate inventory and equipment data, timely KPI reporting, and clear visibility into recurring discrepancies.
• Reduces total inventory investment and carrying costs while maintaining service levels, through disciplined safety stock and reorder point management.
• Strengthens supplier leverage and cost position through consolidated, manager-level support of supplier relationships and purchase order authority across Pest and Pool.

Capabilities & Strengths

• Analytical & Detail-Oriented – Investigates variances, identifies root causes, and maintains a high degree of accuracy across inventory, pricing, and product data.
• Ownership & Process Discipline – Independently manages recurring controls, deadlines, system updates, and SOPs while driving issues through resolution.
• Cross-Functional Partnership – Communicates effectively with Operations, Finance, branch leaders, and suppliers to resolve discrepancies and maintain alignment.
• Supplier & Negotiation Acumen – Builds and manages supplier relationships, negotiates pricing and terms, and holds vendors accountable to performance commitments.
• Planning & Forecasting Judgment – Sets and adjusts safety stock, reorder points, and lead-time assumptions based on demand trends and business needs.

Requirements

Required Qualifications

• 5-8+ years of experience in supply chain, procurement, inventory management, operations analysis, or a related function, including experience operating with purchase order or contract negotiation authority.
• Demonstrated experience with demand planning, safety stock and reorder point management, cycle counts, inventory reconciliation, discrepancy resolution, SKU/item-master maintenance, and data-quality controls.
• Demonstrated experience managing supplier relationships and purchase order processes, including creating and approving POs.
• Strong Excel skills and experience working within ERP, inventory management, or field-service systems.

Preferred Qualifications

• Experience supporting multi-location field service, home service, pool, or similarly distributed operations, ideally spanning multiple business units or brands.
• Experience with Sage, PoolBrain, Applause, or comparable ERP and operational platforms.
• ASCM Certified in Planning and Inventory Management (CPIM) or Certified Supply Chain Professional (CSCP), or ISM Certified Professional in Supply Management (CPSM) — or equivalent progress toward certification.
• Experience managing supplier contract negotiations, purchase order approval authority, inventory adjustment reporting, physical inventory activities, or operational SOPs.