Reporting to the VP of Operations, the Supply Chain Manager will be responsible for
end-to-end supply chain execution - spanning item setup, supply planning, inventory
management, and order fulfillment operations. The ideal candidate will be highly organized,
execution-oriented, and comfortable operating in a fast-moving startup environment with
cross-functional dependencies. This role will contribute to POV by building scalable supply
chain processes that support retail growth, and ensure product availability across DTC and
wholesale channels.
Responsibilities
- Own item master setup and maintenance across internal systems, 3PL, and retail partners
- Manage purchase order lifecycle - from requisition through supplier confirmation, deposit, and delivery tracking
- Maintain weekly inventory health reporting including WOS, stockout risk, and replenishment triggers
- Coordinate inbound logistics with suppliers and freight forwarders, including mode-of-transport decisions
- Support wholesale operations - PO receipt, 3PL fulfillment coordination, routing guide compliance
- Own 3PL relationship day-to-day - SLA monitoring, exception management, special order processing
- Collaborate with demand forecasting on S&OP inputs and forward coverage analysis
- Identify and flag supply risks; escape with recommendations
Key Metrics
- Weeks of supply maintained within target range by SKU tier
- On-time inbound delivery rate vs. PO delivery date
- Order fill rate and 3PL SLA compliance
- Item setup accuracy and lead time for new launches
Requirements
- 3-5 years of supply chain, operations, or logistics experience in a consumer products environment
- Hands-on experience with PO management, inventory planning, and 3PL coordination
- Proficiency in spreadsheet-based planning tools; comfort building and maintaining trackers
- Strong organizational skills - able to manage multiple open work streams simultaneously
- Experience working with retail partners and understanding of wholesale compliance requirements (routing guides, EDI basics)
- Clear communicator - written and verbal - across internal teams and external vendors
Preferred Qualifications
- Experience in beauty, personal care, or adjacent CPG
- Familiarity with ecommerce and wholesale operations or similar specialty retail accounts
- Exposure to EDI transaction workflows
- Experience transitioning from fractional/consulting support to in-house ownership
- Comfort working in a remote, lean startup environment