Supply Chain Loss Prevention Specialist

URBN Inc USA; Gap (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

URBN Inc USA is seeking an Asset Protection professional to safeguard a fast-moving supply chain within a warehouse setting. You will monitor for risk signals on the floor, compile incident statements, and coordinate with Operations, HR, and Transportation to prevent repeats.

You will provide confidential reporting channels, utilize CCTV for risk indicators, and document incidents with precise reports. The role requires de-escalation skills and strong written English, with flexible schedules for

Qualifications

• 1–3 years of experience in asset protection/loss prevention, security, or operations within a warehouse or supply chain setting (preferred).
• Exceptional situational awareness, attention to detail, and strong verbal/written communication.
• De-escalation skills and familiarity with CCTV, access-control, and badge platforms.
• Tech fluency with Microsoft 365 (Excel, Outlook, Teams), incident management software, and digital evidence handling.
• Ability to understand written and oral directions in English and to write effectively in English.
• Physical requirements: sit or stand for extended periods, lift up to 50 pounds, keyboard use, etc.

Responsibilities

• Provide confidential avenues for reporting concerns such as theft, harassment, or unsafe practices, ensuring every associate feels safe and heard.
• Leverage CCTV and access-control systems to spot risk indicators that could lead to loss events.
• Create precise incident documentation—clear reports and accurate statements that stand up to review.
• Continuously monitor video for red flags: unauthorized access, process shortcuts, unsafe actions, and product handling anomalies.
• Communicate calmly and clearly in tense situations, using de-escalation techniques whenever possible.
• Follow SOPs to the letter for access control, visitor registration, driver check-in/check-out, and badge issuance/management.
• Stay agile as operations shift—reprioritize for hot loads, weather disruptions, carrier delays, or system outages.
• Be available for varied schedules, including nights, weekends, holidays, and overtime during peak volume or incidents.

Skills

Situational awareness

Verbal and written communication

CCTV knowledge

Access control systems

Incident documentation

De-escalation techniques

Microsoft 365 (Excel, Outlook, Teams)

Education

High School diploma or GED

Tools

CCTV systems

Badge management systems

Incident management software

Job description

About the rolePicture a typical day safeguarding a fast-moving supply chain. You’ll start on the floor, visible and approachable, scanning for risk signals and supporting teams. Mid-shift, you might pivot to an incident review—compiling statements, video clips, and timelines—then partner with Operations, HR, and Transportation to prevent a repeat. By day’s end, you’ve helped protect people, products, and property while keeping the network running smoothly.What you’ll doProvide confidential avenues for reporting concerns such as theft, harassment, or unsafe practices, ensuring every associate feels safe and heard.Leverage CCTV and access-control systems to spot risk indicators that could lead to loss events.Create precise incident documentation—clear reports and accurate statements that stand up to review.Continuously monitor video for red flags: unauthorized access, process shortcuts, unsafe actions, and product handling anomalies.Communicate calmly and clearly in tense situations, using de-escalation techniques whenever possible.Follow SOPs to the letter for access control, visitor registration, driver check-in/check-out, and badge issuance/management.Stay agile as operations shift—reprioritize for hot loads, weather disruptions, carrier delays, or system outages.Be available for varied schedules, including nights, weekends, holidays, and overtime during peak volume or incidents.What you bring1–3 years of experience in asset protection/loss prevention, security, or operations within a warehouse or supply chain setting (preferred).Exceptional situational awareness, attention to detail, and strong verbal/written communication.De-escalation skills and familiarity with CCTV, access-control, and badge platforms.Preferred certifications: First Aid/CPR/AED.Tech fluency with Microsoft 365 (Excel, Outlook, Teams), incident management software, and digital evidence handling.Ability to understand written and oral directions in English and to write effectively in English.Physical RequirementsSit or stand for extended periodsUse a keyboard and computer for extended periodsClimb, balance, kneel, crouch, or crawl as neededLift items up to 50 pounds of varied size and shapePhysical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work EnvironmentWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Campus-based role with exposure to all weather conditions. Using proper safety procedures will mitigate potential hazards. Noise levels are typically minimal.ProficienciesCustomer ServiceQuality Control ExperienceWarehouse ExperienceDistribution ExperienceGood Manufacturing Practices (GMP)High School diploma or GEDNote: This summary outlines primary duties and qualifications at this time. Responsibilities may evolve based on operational needs, emergencies, workload, personnel changes, or technology updates.