Safety and Loss Prevention Supervisor

The Guitar Center Company; Brownsburg (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading music retail company located in Brownsburg, Indiana, is looking for a Loss Prevention and Safety Manager. In this role, you will oversee safety operations ensuring compliance with OSHA and company policies, lead training initiatives, and investigate workplace incidents. Candidates should possess a high school diploma, with 3-5 years in safety and loss prevention, along with strong communication skills. This position requires flexibility in working hours on weekends and some nights, making it essential to adapt to a dynamic work environment.

Qualifications

• 3-5 years of experience in safety, security, or loss prevention required.
• 2-5 years of supervisory experience preferred.
• Prior experience with powered equipment operation preferred.

Responsibilities

• Ensure compliance with OSHA regulations and safety policies.
• Lead safety-related trainings and meetings.
• Conduct workplace incident investigations.
• Oversee security systems and audits.

Skills

Proficient in Microsoft Office Suite

Strong interpersonal skills

Excellent written and verbal communication

Strong knowledge of loss prevention processes

Organizational and problem-solving skills

Education

High School diploma or equivalent

Job description

Position Summary

Maintain the safety, security, and regulatory compliance of the Distribution Center, its associates, and company assets by overseeing daily Loss Prevention and Safety (LP&S) operations. Ensure adherence to OSHA standards, CTPAT requirements, and company policies while driving a culture of safety and accountability. Provide leadership, coaching, and development to LP&S team members to support operational excellence and risk mitigation across the facility.

Essential Duties and Responsibilities

• Ensure compliance with OSHA regulations, CTPAT requirements, and company safety and security policies, including proper documentation and recordkeeping.
• Investigate workplace accidents and injuries, conducting root cause analysis and implementing corrective actions.
• Maintain strict confidentiality when handling sensitive information, including investigations, employee matters, and security-related data.
• Lead and facilitate safety-related trainings and meetings, including new hire orientations, powered equipment certification, driver meetings, and safety committee meetings.
• Oversee and maintain building security systems, including alarms, badge access, and CCTV surveillance.
• Conduct internal theft investigations and interviews in accordance with company standards.
• Audit and maintain Emergency Action Plans to ensure readiness and compliance.
• Act as a first responder to workplace incidents, ensuring appropriate response and follow-up.
• Serve as a liaison with third-party vendors, including contract security, alarm systems, CCTV providers, and supply vendors.
• Manage departmental purchasing processes, including creating, tracking, receiving, and reconciling purchase orders.
• Supervise, coach, and develop direct reports, including conducting performance evaluations and providing ongoing feedback.
• Participate in the recruitment, interview, and selection process for LP&S team members.
• Partner with Human Resources to address employee relations matters related to safety and security.
• Collaborate with cross-functional teams to ensure adherence to CTPAT guidelines and overall facility compliance.
• Perform other duties as assigned by the Safety Manager.

Education and Experience

• High School diploma or equivalent required.
• 3–5 years of experience in safety, security, or loss prevention required.
• 2–5 years of supervisory experience with direct reports preferred.
• Prior experience with powered equipment operation preferred; must be able to obtain certification.

Skills and Abilities

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
• Excellent written and verbal communication skills with strong attention to detail.
• High level of integrity and ability to handle sensitive and confidential information.
• Strong knowledge of loss prevention processes, safety practices, and investigative techniques.
• Experience with internal investigations and interview techniques (e.g., Wicklander or Reid methods) preferred.
• Ability to exercise sound judgment and make independent decisions in a fast-paced environment.
• Passion for safety with the ability to influence and educate others.
• Strong organizational and problem-solving skills.
• Positive attitude and demonstrated support for company goals.

Physical Demand and Work Environment

• Must be able to lift up to 50 lbs occasionally.
• Ability to work a flexible schedule as needed and respond to safety or security incidents at any time. Must be open to working weekends and some nights.
• Work may involve both office and warehouse environments, including exposure to varying temperatures and moderate noise levels.