Supply Chain - Director of Operational Excel.

FashionUnited; Hanover (York County); On-site; USD 140,000 - 190,000; Full time

Job summary

FashionUnited is seeking a Director of Operational Excellence to lead performance, planning, and inventory management across the Hanover Distribution Center and 3PL locations. You will drive capacity planning, S&OP alignment, and continuous improvement initiatives, partnering with cross-functional teams to optimize stock and cost-to-serve.

The role requires 15+ years in inventory planning, strong leadership, and expertise in WMS/WES systems, with a focus on safe operations and data-driven

Qualifications

• Bachelor’s Degree in Logistics, Business, Engineering, or equivalent experience.
• 15+ years in inventory planning/management, supervisory or S&OP.
• Knowledge of distribution center operations and warehouse management software.

Responsibilities

• Develop labor and inventory capacity models to support S&OP and cross-functional planning.
• Lead Planning, Inventory, and OC/CI teams and communicate plan deviations.
• Promote safe practices and maintain high hygiene/housekeeping standards.
• Configure systems for optimized storage locations and workflows.
• Develop inventory policies for cycle counts, damage, and master data accuracy.
• Collaborate with cross-functional teams on forecasts and supply plans.
• Ensure timely execution of order start/release and consolidation activities.
• Monitor inventory metrics and capacity utilization across sites.

Skills

Strategic planning

People management

Lean/CI

Inventory planning

Education

Bachelor's degree

Equivalent experience

Tools

WMS/WES systems

Job description

Supply Chain - Director of Operational Excel.

Director of Operational Excellence

Oversee all aspects of the Performance, Planning, and Inventory Management functions within the Hanover Distribution Center and all 3PL locations. Provide direction and support to teams including Planning Management, OCC & Performance Management, Inventory Management, and Continuous Improvement Management. Develop a sustainable Hanover Center network strategy aligned with the five‑year strategic plan and global ambitions, focusing on effective stock optimisation to support inventory storage and operational activities, manage capacity capability, cost to serve, quality, and recommend mitigating options.

What You’ll Do

• Responsible for the development of strategies to build a workload and capacity model which defines labor and inventory requirements and contribute to S&OP processes to understand the forward demand plan and contribute supply plans based on a clear view of capacity and implications
• Oversee the Planning, Inventory, and Operational Control Center teams and communicate implications where reality deviates significantly from plan including recovery plans for variations
• Promote safe working practices and ensure first‑class hygiene/housekeeping standards
• Set system configurations & parameters including ensuring optimization of locations in Automated Storage and Retrieval and Order Storage and Retrieval systems
• Develop inventory management policies to support order fulfilment plans and strategies to include managing cycle count, inventory damage and quality adjustments and accurate master data
• Collaborate with Supply Chain/Business on inventory plans/conditioning information (e.g. forecasts), investigation requests and queries including group supply chain planning, S&OP, CS, master data management and other relevant teams
• Ensure the execution of order start and order release plans and the management of the order pool to meet business targets to include reverse replenishment, and optimization of the consolidation activity
• Monitor and report on inventory, capacity utilization, age, consolidation, return, inventory positioning effectiveness, down time by process stage, cycle count
• Interface effectively with all staff and collaborate closely with the site business improvement and CI function to continually improve the efficiency and effectiveness of the operation and of its planning

What You’ll Bring

• Bachelor’s Degree in Logistics, Business or Engineering or equivalent degree/experience required
• Good understanding of principles of Distribution Centres, Warehouse and Transport methods
• Understanding key principles of Business and Warehouse Management System and Warehouse Execution systems
• Awareness of business volume requirements
• Seasonal/event planning and execution
• Stock management best practices and appropriate / relevant recognized qualification
• Basic financial and business knowledge
• Knowledge of Continuous Improvement methods and Lean Manufacturing principles
• At least 15 years of experience of Inventory planning and management, supervisory, and or Sales and Operations planning
• Distribution centre and Warehouse management or other Stock management packages
• A track history of People Management skills including developing self‑managed teams
• Financial Analysis and Management including multi‑million dollar stock and budget control
• Successful experience with project management and continuous improvement concepts
• Time management
• Analytical skills
• Flexible and adaptable
• High level of integrity
• Sense of urgency
• Strategic /Critical Thinking
• Customer Focus
• Ability to problem solve and manage conflict situations
• Relationship builder
• Fiscally responsible
• Project Management Skills

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.

We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re‑assignment, complying with local legislative requirements.