Supply Chain & Customer Service Intern (Power BI)

Coty; Miami (FL); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Health, dental, vision & disability

401(k) with employer match

Paid time off

Parental leave

Job summary

Coty is seeking a talented LDM Customer Service Specialist Intern in Miami, FL. You’ll support day-to-day customer service activities across the LDM region and drive excellence through order management, coordination, and analytics.

The role emphasizes collaboration with cross-functional teams, process improvement, and delivering accurate information for timely shipments. Strong organizational, analytical, and bilingual English/Spanish capabilities are important for success.

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• Experience or exposure in Customer Service, Supply Chain, Logistics, Order Management, or related functions is helpful.
• Excellent communication, presentation, and interpersonal skills.
• Ability to multi-task, prioritize and manage time effectively.
• Power BI knowledge is required; SAP knowledge is desirable.
• Intermediate to advanced Microsoft Excel skills.
• Fluent English and Spanish.

Responsibilities

• Coordinate transportation vessel pre-bookings and shipment planning to support on-time delivery.
• Collaborate with warehouses and transport providers to confirm shipment timing and provide updates.
• Track arrivals at destination ports and share confirmations with teams.
• Resolve transportation, documentation, and customs issues with Logistics.
• Provide timely communication on order status, delivery schedules, delays, and corrective actions.
• Develop Power BI and SAP reporting and operational summaries for management reviews.
• Track distributor feedback for continuous improvement.

Skills

Communication skills

Multitasking

Analytical thinking

Bilingual English/Spanish

Education

High school diploma

Bachelor’s degree preferred

Tools

Power BI

SAP

Excel

Outlook/Office

Job description

Coty is seeking a talented LDM Customer Service Specialist Intern in Miami, FL. You’ll support day-to-day customer service activities across the LDM region and drive excellence through order management, coordination, and analytics.

The role emphasizes collaboration with cross-functional teams, process improvement, and delivering accurate information for timely shipments. Strong organizational, analytical, and bilingual English/Spanish capabilities are important for success.