Supply Chain Coordinator II

Ferrotec; Bedford (NH); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life & Disability

401K Matching

Flexible Work Hours

Tuition Reimbursement

Leadership Development

Paid Time Off

Volunteer Time

Job summary

Ferrotec is seeking a Supply Chain Coordinator to optimize material flow across Purchasing, Planning, Production, Warehouse/Logistics, and Customer Service. You will monitor orders, check material availability, production schedules, and delivery timelines to keep operations on track.

This internal-facing role emphasizes data accuracy in ERP systems, cross-functional collaboration, and proactive communication to prevent delays; you will help improve visibility and fulfill customer commitments.

Qualifications

• High School Diploma or equivalent.
• 6–10 years in supply chain or related roles.
• Experience with ERP/MRP systems, SAP or Oracle.
• Proficient in Microsoft Excel.
• Strong organizational and communication skills.
• Ability to coordinate across multiple departments and manage priorities.

Responsibilities

• Monitor open orders and production schedules to ensure on-time delivery.
• Maintain accurate ERP data and communicate schedule changes.
• Identify potential shortages and escalate to teams.
• Support continuous improvement of visibility and fulfillment processes.
• Assist CSRs and Sales by providing order status updates.
• Participate in cross-functional meetings on planning and delivery.

Skills

ERP systems

Excel

Communication

Organizational skills

Cross-functional teamwork

Attention to detail

Problem solving

Multi-department collaboration

Order management

Inventory knowledge

Education

High School Diploma

Bachelor’s degree preferred

Tools

SAP

Oracle

Job description

ARE

Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.

Brief Description

WHO WE ARE

Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.

Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry. We provide our customers with advanced materials, components, systems, and manufacturing solutions. Please visit www.ferrotec.com for a list of office locations.

How You Make An Impact

The Supply Chain Coordinator supports the efficient flow of materials, products, and information throughout the supply chain. This position works closely with Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales to monitor order status, material availability, production schedules, and delivery timelines.

This role is primarily an internal-facing position and will generally not be responsible for direct customer communication. Instead, the Supply Chain Coordinator will proactively gather, maintain, and communicate accurate supply chain and order-status information to Customer Service Representatives (CSRs) and Sales so they can provide timely updates to customers.

Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility. Enable and Drive Change in the Organization.

What Success Looks Like

• Participate in cross-functional meetings related to production, planning, inventory, order fulfillment, and delivery performance.
• Monitor open sales orders, purchase orders, production schedules, inventory, material availability, and communicate potential shortages or constraints to appropriate teams.
• Proactively communicate changes to schedules, availability, recovery plans, or delivery expectations quickly to Customer Service and Sales before they impact customer commitments.
• Assist with investigating order discrepancies and coordinating resolutions with the appropriate internal departments.
• Support continuous improvement efforts related to supply chain visibility, communication, order management, and fulfillment processes.
• Support Customer Service and Sales by researching questions related to product availability, lead times, production status, and expected shipment dates.
• Maintain accurate information within ERP, reports, trackers related to open orders, shortages, past-due orders, delivery performance, and supply chain activities.
• Can anticipate the next ask and is prepared to answer.

Not a comprehensive list of duties. Duties may change without notice at management’s sole discretion.

What You Need To Be Successful

• High School Diploma or equivalent
• 6-10 years of experience in supply chain, order management, production planning, purchasing, logistics, customer operations, or a related role preferred.
• Oracle necessary, experience with ERP/MRP systems (SAP, etc..).
• Microsoft Excel, intermediate skillset
• Strong organizational skills with the ability to manage multiple priorities and follow up on outstanding items.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple departments and levels of the organization.
• Strong attention to detail and ability to maintain accurate information.
• Ability to identify potential issues, elevate concerns appropriately, and proactively drive follow-up.

Preferred Skills

• Bachelor’s degree
• Experienced in a manufacturing environment with Bill of Materials.

PERKS OF JOINING OUR TEAM

With positive values, a productive atmosphere, and a commitment to excellence, Ferrotec encourages employees to maximize and realize their potential.

Ferrotec is proud to offer a Competitive Benefits Package including Medical, Dental, Vision, Life & Disability, 401K Matching, Flexible Work Hours, Tuition Reimbursement, Leadership Development, Travel and Hotel Discounts, Paid Time Off, Sick & Wellness, and Volunteer Time, Employee Recognition Program, Employee Engagement & Appreciation Events hosted throughout the year. Virtual Wellness Activities and Classes are available to all employees & family members and Much More!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.