Supply Chain Associate

Aerogen; Chicago, Northern (IL, KY); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

Competitive bonus plan

Above market life insurance

Development and growth opportunities

Aerogen Connect program

Charitable giving (1% of profits)

Job summary

Aerogen, headquartered in Galway with a global footprint, seeks a Supply Chain Associate to support North America operations and continuous improvement. You will collaborate with Operations, Sales, EHS, and Finance, manage fleet admin, track KPIs, and coordinate communications.

The role requires 1–3 years in supply chain or operations, a Bachelor’s degree preferred, Excel and IT skills, and a hybrid Chicago office setup (Tue–Thu in office; Mon & Fri remote).

Qualifications

• 1–3 years in business, supply chain, operations, transportation, or vendor management.
• Bachelor’s degree in business, supply chain, operations or related field preferred; Associate degree with relevant experience will be considered.
• Working knowledge of supply chain and warehousing operations strongly preferred.
• Experience collaborating across multiple departments within an organization.
• Demonstrated ability to produce high-quality reports and metrics.

Responsibilities

• Foster strong relationships with internal and external stakeholders while upholding Aerogen core values.
• Respond to inquiries, prioritize issue resolution, and escalate matters when needed.
• Update and maintain driver profiles and fleet-related records.
• Schedule and coordinate fleet vehicle transfers.
• Support KPI tracking and monthly reporting.
• Assist in cross-functional communication for shipments and inventory availability.

Skills

MS Office

Excel

Communication

Autonomy

Cross-functional

Education

Bachelor's degree in business, supply chain, or related field

Associate degree with relevant experience considered

Tools

TMS

WMS

Job description

Headquartered in the vibrant city of Galway, Ireland, with offices around the world, Aerogen is proud to be the world leader in acute care aerosol drug delivery. Recognised through multiple MedTech awards, including being named Galway Chamber Company of the Year 2025, and twelve-time winner of the Zenith Award for Respiratory Care Excellence in North America, our employees make a difference to patients’ lives every day, having reached over 30 million patients in more than 80 countries.

Today, Aerogen is powered by a global team representing 54 nationalities, working together with a shared commitment to improving patient care. Our talented and skilled team collaborate to innovate, challenge and test not only in relation to our products but every facet of how we work.

We lead the way by finding innovative solutions to even the most complex problems, all in the name of delivering better patient outcomes.

Our business continues to grow rapidly across the globe and, as we grow, our core culture of “We Care” universally connects us. We believe that your ambition and integrity fuels ours, and we are committed to supporting our employees to reach their full potential through tangible investment in their careers.

What is the role?

The Supply Chain Associate supports the execution and continuous improvement of supply chain and operational activities for the North America Commercial organization. This role works cross-functionally with internal stakeholders—including Operations, Sales, EHS, and Finance—as well as external partners such as the third-party logistics provider, and fleet service vendor. The Associate actively supports supply chain operations, manages fleet-related administrative tasks, tracks and reports KPIs, and coordinates internal and external communications. In addition, the Supply Chain Associate supports office-based operational functions and contributes to continuous improvement initiatives aimed at enhancing efficiency, service reliability, and overall operational performance. The role plays an important part in ensuring compliance with company policies, regulatory requirements, and safety standards, while consistently aligning with organizational objectives and core values.

What are the key responsibilities?

• Foster strong working relationships with internal and external stakeholders while upholding all Aerogen core values.
• Respond promptly to email inquiries, prioritize issue resolution, and elevate unresolved matters to management as needed.
• Update and maintain driver profiles (fuel card, addresses, license plates, etc.).
• Schedule, coordinate, and manage fleet vehicle transfers.
• Respond to and assist fleet drivers with vehicle-related inquiries.
• Assist in maintaining, tracking, and reporting monthly KPI results.
• Support global EHS initiatives at the Chicago office location
• Prepare and distribute internal and external communications as directed by management.
• Assist with maintaining internal operational reporting and performance metrics.
• Collaborate with the Sales team to support shipments, inventory availability, and urgent customer orders.
• Contribute to continuous improvement initiatives within the scope of the role.
• Regularly review training materials to remain current on procedures, systems, and job-related tasks.
• Perform other duties and projects as assigned by management.

What education and experience are required?

• 1–3 years of experience in business, supply chain, operations, transportation, or vendor management; experience working with third-party vendors, external warehouses, or 3PL partners preferred.
• Bachelor’s degree in business, supply chain, operations or a related field preferred; an Associate’s degree with relevant experience will be considered.
• Working knowledge of supply chain and warehousing operations strongly preferred.
• Previous experience in medical device supply chain operations is a plus.
• Experience collaborating across multiple departments within an organization.
• Demonstrated ability to produce high-quality, accurate work products, including reports and metrics.

What key skills will make you great at the role?

• Strong attention to detail with effective organizational and problem-solving skills.
• Strong written and verbal communication skills.
• Highly autonomous, self-directed, flexible, and able to work with a sense of urgency.
• Strong IT skills, including Microsoft Office (Outlook, Excel, Word); exposure to Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) preferred.
• Willingness and ability to learn new skills quickly and support multiple functions outside of the immediate job scope.

Specific Requirements

• Basic to Intermediate Microsoft Office skills with an emphasis on Excel
• Use office machines such as copiers, scanners, phones, fax etc. as needed to perform tasks
• Manual dexterity to perform keyboarding tasks, ability to sit for extended periods with or without accommodations
• Read, write, speak in English fluently
• Hybrid Role, M-F 8am-5pm. In Chicago office Tues/Wed/Thurs and remote Mon & Fri (May be asked to come into the office on WFH (Work from Home) days)
• Professional Office Environment

What is it like to work at Aerogen?

Our purpose is to transform patients' lives and innovation is embedded in our culture. This also translates to how we look after our people. We want talented, passionate and engaged people to join Aerogen and build your career with us. We understand that your life evolves through different stages, and we are here to support our global team with a range of financial and non-financial rewards and benefits. There’s something for everyone! Here is an idea of what we offer:

• Competitive bonus plan.
• Above market life insurance.
• Opportunities for development and professional growth.
• "Aerogen Connect" – our employee-led program that helps our global teams unite and have fun.
• We donate 1% of profits and time to charities and organizations.

Visit our careers website for more information about life at Aerogen.

Aerogen is committed to promoting diversity, inclusion, and equality in the workplace. If you have difficulty using our application process, please contact us via email at [e-mail]. Please provide your name and preferred contact method.

Salary Range for this position is estimated at $60,000-$72,000 and will depend on the candidate's skills, qualification and experience.The role is eligible for a comprehensive benefit package including Medical, Dental, and Vision Coverage, 401k Retirement, Enhanced Global Life Insurance, Paid Time Off (15-20 days tenure related), Global EAP Program, Short-Term Disability and FMLA Benefits. The company reserves the right to adjust this pay range at any time.

Product approvals and set ups may vary by country. Always refer to the user instructions suppliedwith the product for full set up instructions, warnings, cautions andcontraindications.