Supply Chain Analyst, Refrigerated Cargo

Ocean Network Express North America; Richmond (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ocean Network Express North America is seeking a Supply Chain Analyst for Refrigerated Cargo in Richmond, VA. This entry-level role supports pricing, performance tracking, and utilization of refrigerated equipment, reporting to the Marketing Manager and collaborating with operations.

The role involves analyzing cargo data, monitoring trade routes, and contributing to yield management strategies, with travel domestically as needed and a hybrid work arrangement requiring three days in the office.

Qualifications

• 2+ years in the logistics/transport industry or 1+ year in a related function.
• Strong analytical and problem-solving abilities.
• Ability to review complex data and make actionable recommendations.
• Proficiency with Excel and Google Sheets for data analysis.

Responsibilities

• Monitor vessel and account performance and meet targets to support ONE business plan.
• Produce and analyze market data to establish guideline rates.
• Identify issues in account performance and propose corrective actions with sales.
• Collaborate with manager on product and market evaluation analyses.
• Perform routing cost analyses to inform cost-effective strategies.
• Track weekly vessel service performance and advise contingency plans.
• Monitor inventory and identify promotional cargo opportunities.
• Analyze efficient utilization of refrigerated equipment assets with management.
• Support service recovery efforts operationally.
• Travel domestically as required.

Skills

Analytical skills

Problem solving

Analytical thinking

Commercial acumen

Market agility

Multi-tasking

Decision making

Tools

Excel

Google Sheets

Pivot tables

Formulas

Job description

Supply Chain Analyst, Refrigerated Cargo

Custom Field 1: USA - Richmond

Location

Richmond, VA; This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary

The Analyst for Refrigerated Cargo supports commercial and operational activities across key export trade routes. Reporting to the Marketing Manager, this entry-level role involves evaluating cargo data, monitoring regional performance, and helping execute yield management strategies. Key responsibilities include supporting pricing activities, tracking account performance, maintaining service contracts, and optimizing the utilization of specialized refrigerated equipment.

Additional Responsibilities

• Monitor assigned vessel and account performance, account segment performance, and trade/commodity lane focus areas and meet targets that will allow for overall ONE business plan achievement
• Produce and analyze market data in support of establishing guideline rates.
• Through close monitoring and analysis, identify issues with account performance and work with managers to develop corrective action that can be communicated to sales.
• Act in coordination with the manager to perform product and market evaluation analysis.
• Perform cost analysis on routings to help develop cost-effective strategy.
• Monitor weekly vessel service performance and evaluate/recommend contingency plans when plans are not met.
• Monitor inventory and work with management to identify promotional cargo opportunities to meet business plans.
• Responsible for the detailed analysis and ownership of the most efficient utilization of the refrigerated equipment asset, including containers and gensets. Will collaborate with management to address and recommend correction action and maintain close communication with Container Flow Management (for containers) and Inland Operation & Procurement (for rail services, gensets, PPUs, etc.)
• Will participate in operational support and facilitation of service recovery situations.
• Available for possible travel domestically as required.

Core Required Skills and Competencies

• Strong analytical skill set
• Strong problem-solving skill set
• Ability to review complex information, perform comparative analysis, and make recommendations based on findings
• Acts with financial and commercial acumen
• Ability to react quickly to market changes and make timely decisions to increase business results
• Ability to multi-task and prioritize
• Sound decision-making skills

Function Specific Skills

• Applies logical methods utilizing analytical skills and experience for the best-suited approach; able to resolve complex issues
• Ability to communicate and work well with team members and all levels of management.
• Ability to multi-task and prioritize and remain detail-oriented.
• Proficiency in Google and Microsoft applications
• Proficient in creating pivot tables and formulas in Microsoft Excel and G-Sheets

Required Minimum Years Experience

• 2+ industry and/or 1+ functional related preferred