Supplier Warranty Engineer

Hydrogen Group; United States; On-site; USD 76,000 - 83,000; Part time

Job summary

Hydrogen Group is seeking a Supplier Warranty Engineer for a 6-month, on-site contract in Normal, IL. You will support the technical management and continuous improvement of a Supplier Warranty Partnership Program, acting as a bridge between warranty data, returns, supplier quality, and the supplier network.

Responsibilities include analyzing warranty data to identify trends, driving corrective actions, developing KPIs, and generating recurring reports and dashboards with Hex and Databricks.

Qualifications

• 4+ years of experience with automotive supplier warranty data and statistical analysis.

Responsibilities

• Support the technical execution and continuous improvement of the Supplier Warranty Partnership Program.
• Partner with Supplier Quality teams to analyze field data and identify opportunities to improve product quality and reduce warranty costs.
• Drive continuous improvement through supplier corrective action processes, including warranty-related corrective actions.
• Collaborate with data analytics teams to establish data requirements and improve address warranty concerns.
• Develop and track Supplier Warranty KPIs across vehicle and product programs.
• Conduct ad-hoc data analysis and technical deep dives into vehicle issues and warranty trends.
• Maintain accurate warranty evidence, supplier agreement data, claims information, and performance metrics.
• Generate recurring reports and dashboards using analytics tools such as Hex and Databricks.
• Analyze warranty data to identify trends, root causes, and optimization opportunities.
• Coordinate with internal stakeholders to collect data and align with program objectives.
• Communicate with suppliers to gather information and resolve discrepancies.
• Collaborate cross-functionally to improve warranty data quality and support program objectives.
• Manage multiple projects across teams and locations.

Skills

Statistical analysis

Analytical skills

Problem solving

Cross-functional collaboration

Communication skills

Project management

Education

Bachelor’s degree in Engineering

Master’s degree preferred

Tools

Hex

Databricks

JIRA

Job description

Supplier Warranty Engineer

Normal, IL (100% on-site)

Duration: initial 6-month contract

Pay: $55-60/hr

We are seeking a Supplier Warranty Program Specialist to support the technical management and continuous improvement of a Supplier Warranty Partnership Program. This role will serve as a key connection between warranty data analysis, parts returns, supplier quality engineering, and the supplier network.

The position will focus on analyzing warranty data, identifying supplier-related trends and issues, supporting corrective actions, and driving improvements that reduce warranty costs and improve overall product quality.

Responsibilities

• Support the technical execution and continuous improvement of the Supplier Warranty Partnership Program.
• Partner with Supplier Quality teams to develop, retrieve, and analyze field data to identify opportunities to improve product quality and reduce warranty costs.
• Drive continuous improvement through supplier corrective action processes, including warranty-related corrective action requests.
• Collaborate with data and analytics teams to establish data requirements and improve the speed and accuracy of addressing supplier warranty concerns.
• Develop and track Supplier Warranty KPIs across vehicle and product programs while driving organizational awareness of performance.
• Conduct ad-hoc data analysis and technical deep dives into vehicle issues, warranty trends, and service center operations.
• Maintain accurate warranty evidence, supplier agreement data, claims information, and performance metrics.
• Generate recurring reports and dashboards using analytics tools such as Hex, Databricks, and other data platforms.
• Analyze supplier warranty data to identify trends, root causes, improvement opportunities, and areas for optimization.
• Coordinate with internal stakeholders to collect relevant data and maintain alignment with program objectives.
• Communicate with suppliers to gather required information, resolve discrepancies, and address warranty-related issues.
• Collaborate cross-functionally with technicians, engineers, customer service teams, and other stakeholders to improve warranty data quality and support program objectives.
• Manage multiple projects and initiatives across different teams and geographic locations.

Requirements

• Bachelor’s degree in Engineering or a related technical discipline; Master’s degree preferred.
• 4+ years of experience working with automotive supplier warranty data and statistical analysis.
• Strong statistical analysis, analytical, and problem-solving skills.
• Experience with data visualization and analytics tools such as Hex and Databricks.
• Familiarity with JIRA and other software/data management tools.
• Knowledge of AIAG, VDA, APQP, and related automotive quality methodologies.
• Demonstrated experience driving quality improvements and improving overall vehicle or product performance.
• Strong technical knowledge with the ability to collaborate effectively across engineering, manufacturing, supplier, and quality organizations.
• Ability to manage multiple projects and priorities simultaneously.
• Strong communication and collaboration skills with the ability to work effectively in a highly cross-functional environment.