Supplier Quality Manager

Franke Group; Smyrna (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Supplier Quality Manager to ensure the quality of materials and services from external suppliers. In this pivotal role, you will develop and maintain supplier quality programs, collaborate with various teams, and drive continuous improvement initiatives. Your expertise will help minimize risks and enhance supplier performance, ensuring compliance with stringent quality standards. Join a dynamic environment where your contributions will directly impact the supply chain and foster innovation in the manufacturing sector. This is a fantastic opportunity to leverage your skills and experience in a rewarding career.

Benefits

Comprehensive Benefits

Onsite Clinic

Life Insurance

401k Match

Paid Time Off

Holidays

Qualifications

• 10-15 years of experience in supplier quality management within manufacturing.
• Strong knowledge of quality systems and audit experience.

Responsibilities

• Develop and implement supplier qualification processes and audits.
• Establish KPIs to monitor supplier quality and drive improvements.

Skills

Problem Solving

Strategic Agility

Data Analysis

Communication Skills

Process Management

Education

Bachelor’s Degree in Engineering

Tools

ISO 9001

IATF 16949

Lean Principles

ERP Systems

Job description

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About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, professional foodservice systems, the convenience store sector, and professional coffee making. With around 60 companies, we operate on five continents. Over 8,000 employees constantly seek new perspectives to identify opportunities and turn them into innovative solutions for tomorrow’s demands.

Summary

The Supplier Quality Manager is responsible for ensuring the quality of materials, components, and services sourced from external suppliers. This role involves developing, implementing, and maintaining supplier quality programs to minimize risk, improve supplier performance, and ensure compliance with company standards and regulatory requirements. The manager will collaborate closely with sourcing, engineering, and manufacturing teams to proactively address quality issues and drive continuous improvement throughout the supply chain.

Your Tasks

Essential Duties and Responsibilities

• Supplier Qualification and Selection: Develop and implement supplier qualification processes, including audits, assessments, and questionnaires. Evaluate potential suppliers based on quality history, capabilities, and risk assessment. Maintain an approved supplier list and track supplier performance.
• Supplier Quality Management System Development and Implementation: Establish and maintain a comprehensive supplier quality management system aligned with company standards and regulatory requirements (e.g., ISO 9001, IATF 16949, GMP). Develop and implement supplier quality manuals, procedures, and work instructions. Ensure effective communication of quality requirements to suppliers.
• Supplier Performance Monitoring and Improvement: Establish KPIs to monitor supplier quality (e.g., defect rates, on-time delivery). Analyze performance data, identify trends, and implement proactive measures. Conduct regular performance reviews and drive continuous improvement initiatives with suppliers through collaborative problem-solving and CAPA.
• Supplier Audits and Assessments: Plan, conduct, and follow-up on audits to assess compliance and identify improvement areas. Manage the audit schedule and verify effectiveness of corrective actions.
• Incoming Inspection and Material Review: Define and implement inspection plans. Manage non-conforming materials, including root cause analysis, disposition, and chargebacks. Work with suppliers on containment and corrective actions.
• Collaboration and Communication: Serve as the primary contact for quality issues. Collaborate with relevant departments to ensure alignment. Communicate effectively with suppliers and participate in cross-functional teams.
• Documentation and Reporting: Maintain accurate quality records and prepare performance reports for management review.
• Training and Development: Provide training on quality processes. Stay updated on industry best practices and regulatory changes. Ensure regular attendance and perform other duties as assigned.

Requirements

Knowledge, Skills, and Abilities

• Problem solving, strategic agility, high language skills, mathematical skills, reasoning skills, computer skills, process management.
• Bachelor’s degree in engineering or related field.
• 10-15 years of experience in supplier quality management within manufacturing.
• Strong knowledge of quality systems, audit experience, data analysis skills, and excellent communication skills.

Preferred Qualifications

• Certifications such as ASQ CQE, CQA, or CSQP.
• Experience in Food Services, Automotive, Medical Device, Aerospace sectors.
• Knowledge of lean principles and ERP systems.

What We Offer

• Comprehensive benefits, onsite clinic, life insurance, 401k match, paid time off, holidays.

Contact

For more information, visit: www.franke.com

Additional Information

The Franke Group does not accept unsolicited support from headhunters and HR consultants without a prior written agreement.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Manufacturing