Supplier Quality Manager

Franke LLC; Smyrna (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Supplier Quality Manager to ensure high-quality materials and components from external suppliers. This role is crucial for developing and implementing supplier quality programs that minimize risks and enhance supplier performance. You will collaborate with various teams to address quality issues proactively and drive continuous improvement across the supply chain. The ideal candidate will have a strong background in quality management systems and extensive experience in supplier audits. Join this forward-thinking company and make a significant impact in a dynamic environment.

Benefits

Comprehensive benefits package

Free onsite clinic

Free life insurance

401k match up to 4%

Paid time off

11 holidays

Qualifications

• 10-15 years of experience in supplier quality management.
• Strong knowledge of quality management systems like ISO 9001.
• Experience in conducting supplier audits and implementing corrective actions.

Responsibilities

• Develop and implement supplier qualification processes.
• Establish and maintain a supplier quality management system.
• Monitor supplier performance and drive continuous improvement.

Skills

Problem Solving

Strategic Agility

Communication Skills

Data Analysis

Process Management

Education

Bachelor’s degree in Engineering

Quality Management

Tools

Microsoft Office Suite

Statistical Process Control (SPC)

Quality Management Software

Job description

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Supplier Quality Manager

Date: Apr 25, 2025

About Franke

About the job

SUMMARY
The Supplier Quality Manager is responsible for ensuring the quality of materials, components, and services sourced from external suppliers. This role involves developing, implementing, and maintaining supplier quality programs to minimize risk, improve supplier performance, and ensure compliance with company standards and regulatory requirements. The Supplier Quality Manager will collaborate closely with sourcing, engineering, and manufacturing teams to proactively address quality issues and drive continuous improvement throughout the supply chain.

ESSENTIAL DUTIES AND RESPONSIBILITES

Supplier Qualification and Selection:
• Develop and implement supplier qualification processes, including audits, assessments, and questionnaires.
• Evaluate potential suppliers based on quality history, capabilities, and risk assessment.
• Maintain an approved supplier list and track supplier performance.
Supplier Quality Management System Development and Implementation:
• Establish and maintain a comprehensive supplier quality management system aligned with company quality standards and regulatory requirements (e.g., ISO 9001, IATF 16949, GMP).
• Develop and implement supplier quality manuals, procedures, and work instructions.
• Ensure effective communication of quality requirements to suppliers.
Supplier Performance Monitoring and Improvement:
• Establish key performance indicators (KPIs) to monitor supplier quality performance (e.g., defect rates, on-time delivery, corrective action effectiveness).
• Analyze supplier performance data, identify trends, and implement proactive measures to prevent quality issues.
• Conduct regular supplier performance reviews and provide feedback.
• Drive continuous improvement initiatives with suppliers through collaborative problem-solving and the implementation of corrective and preventive actions (CAPA).
Supplier Audits and Assessments:
• Plan, conduct, and follow-up on supplier audits to assess compliance with quality system requirements and identify areas for improvement.
• Manage the audit schedule and ensure timely completion of audits and corrective actions.
• Track and verify the effectiveness of supplier corrective actions.
Incoming Inspection and Material Review:
• Define and implement incoming inspection plans and procedures.
• Manage the process for handling non-conforming materials from suppliers, including root cause analysis, disposition, and supplier chargebacks.
• Work with suppliers to implement robust containment and corrective actions for rejected materials.
Collaboration and Communication:
• Serve as the primary point of contact for supplier quality-related issues.
• Collaborate closely with sourcing, engineering, manufacturing, and other relevant departments to ensure alignment on quality expectations and resolve quality issues.
• Communicate effectively with suppliers on quality performance, expectations, and improvement initiatives.
• Participate in cross-functional teams for new product introductions and supplier changes.
Documentation and Reporting:
• Maintain accurate and up-to-date supplier quality records, including audit reports, performance data, and corrective action plans.
• Prepare regular reports on supplier quality performance for management review.
Training and Development:
• Provide training and support to internal teams on supplier quality processes and requirements.
• Stay abreast of industry best practices and regulatory changes related to supplier quality management.
• Regular & reliable attendance
• Other duties as assigned

Requirements

KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Very High Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• High Mathematical Skills - Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Very High Reasoning Skills - Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer Skills: Word Processing software, Spreadsheet software, Design related software, 3-D Design Software, Internet software, Manufacturing software, Database software.
• Functional/Technical Competency: Has the functional and technical knowledge and skills to do the job at a high level of performance.
• Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

EDUCATION and/or EXPERIENCE
• Bachelor’s degree in engineering (e.g., Mechanical, Electrical, Industrial), Quality Management, or a related field.
• 10-15 years of experience in supplier quality management, quality assurance, or a related field within a manufacturing environment.
• Strong knowledge of quality management systems (e.g., ISO 9001, IATF 16949, GMP).
• Experience in conducting supplier audits and implementing corrective and preventive actions.
• Proficiency in data analysis and statistical process control (SPC) techniques.
• Excellent problem-solving and root cause analysis skills (e.g., 8D, 5 Why).
• Strong communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office1 Suite (Word, Excel, PowerPoint).

Preferred Qualifications

• Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Supplier Quality Professional (CSQP).
• Experience in Food Services, Automotive, Medical Device, Aerospace].
• Knowledge of lean manufacturing principles and methodologies.
• Experience with enterprise resource planning (ERP) systems and quality management software.

What we offer you

• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free onsite clinic
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays.

Important information for all executive search companies, headhunters and HR consultants

The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.