Supplier Quality Assurance Manager

MITY Inc.; Orem (UT); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with match up to 4%

Paid holidays

PTO and sick leave

Life insurance and short-term-disabl.

Wellness programs

Job summary

Join MITY Inc. as a Supplier Quality Assurance Manager in Orem, UT. You will lead quality improvements for domestic and international suppliers, ensuring incoming materials, components, and finished goods meet standards and customer expectations.

Travel to supplier sites will be required to audit and qualify suppliers, with a focus on root-cause analysis, PPAP, and sustainable process improvements. The role demands 8–10 years in supplier quality or related manufacturing quality fields, with a

Qualifications

• 8–10 years of experience in supplier quality assurance or related field.
• Bachelor's degree in Engineering or Quality Management preferred.
• Experience with supplier audits and PPAP or supplier approvals is a plus.

Responsibilities

• Develop and improve supplier QA processes for domestic and international suppliers.
• Monitor incoming material and FG quality; identify trends and defects.
• Investigate issues with suppliers; determine root causes; implement corrective actions.
• Conduct supplier audits, factory visits, and quality assessments.
• Oversee inspections for international finished goods, including pre-shipment checks.
• Establish and maintain supplier scorecards, metrics, and inspection standards.
• Collaborate with Purchasing, Production, Engineering, and Logistics to resolve quality concerns.
• Support new supplier qualification and material approvals.
• Stay current with quality practices to strengthen the supplier program.

Skills

Supplier QA

Quality management

Supplier development

Root cause analysis

Corrective actions

Supplier audits

8D

5-Why

Lean

Six Sigma

Data analysis

Supplier performance

Process improvement

Education

Bachelor's degree in Engineering / Quality Management / Industrial Technology

ASQ certifications

Job description

About MITY Inc.

MITY Inc. is a leading manufacturer of commercial furniture, including tables, chairs, and specialty seating, serving hospitality, education, healthcare, and other industries. Our brands include MityLite, Holsag, Bertolini, and Broda.

Salary Range: $80,000–$90,000/year

Position: Full Time – In Office

Location: Orem, Utah

About The Role

MITY Inc. is looking for an experienced Supplier Quality Assurance Manager to lead quality improvement efforts with our domestic and international suppliers. This role focuses on ensuring the quality of incoming raw materials, components, and finished goods while working directly with suppliers to identify issues, improve processes, and prevent recurring defects. The ideal candidate is proactive, analytical, and relationship-focused, with a strong understanding of manufacturing quality standards and a passion for continuous improvement.

What You’ll Do

• Develop and improve supplier quality assurance processes for domestic and international suppliers.
• Monitor incoming material and finished goods quality, identifying trends, defects, and opportunities for improvement.
• Partner directly with suppliers to investigate quality issues, determine root causes, and implement corrective actions.
• Conduct supplier audits, factory visits, and quality assessments to ensure consistent standards and performance.
• Oversee quality inspections for internationally sourced finished goods, including pre-shipment inspections and factory quality controls.
• Establish and maintain supplier scorecards, quality metrics, inspection standards, and corrective action tracking.
• Collaborate with Purchasing, Production, Engineering, and Logistics to resolve quality concerns and support supplier development.
• Support new supplier qualification, material approvals, and continuous improvement initiatives.
• Stay current with quality management practices and identify opportunities to strengthen MITY's supplier quality program.

What We’re Looking For

8–10 years of experience in supplier quality assurance, quality management, or supplier development within a manufacturing environment. A bachelor's degree in Engineering, Quality Management, Industrial Technology, or a related field is preferred.

Strong understanding of root cause analysis, corrective action processes, supplier audits, and quality improvement methodologies such as 8D, 5-Why, Lean, or Six Sigma. Experience analyzing quality data, managing supplier performance, and implementing sustainable process improvements is important.

Experience with internationally sourced finished goods, factory inspections, and overseas supplier relationships is required. Familiarity with wood, metal, textiles, furniture manufacturing, or related materials is a plus. ASQ certifications and experience with PPAP or formal supplier approval processes are also preferred.

Must be comfortable working directly with suppliers, communicating across departments, and influencing improvements without direct authority. Domestic and international travel, including Asia, is required, typically several trips per year.

Why Join MITY?

At MITY, we believe in taking care of our people. We offer competitive benefits, including:

• Medical insurance
• Dental and vision insurance
• 401(k) with 100% company match up to 4% and immediate vesting
• Paid holidays, PTO, and sick leave
• Company-paid life insurance and short-term disability
• Wellness incentives, employee activities, and more!

If you enjoy solving problems, building strong supplier relationships, and making a real impact on product quality, we'd love to have you on our team.