Supplier Program Manager (PPM3)

King County, WA; Seattle (WA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Pension plan

Paid holidays

Transit benefits

Job summary

King County is seeking a Supplier Program Manager to lead supplier program projects within Procurement & Payables, including upgrades to supplier-facing E‑Procurement. The role reports to the Organizational Support and Communications team supervisor and is hybrid with two days in the King Street Center in downtown Seattle.

Ideal candidates will have strong project management, supplier relationship management and cross-functional collaboration skills, plus experience with Oracle Fusion Cloud

Qualifications

• Proven expertise in project management and coordinating timelines and deliverables.
• Experience with E‑Procurement systems and supplier program administration.
• Strong organizational, multitasking and communication abilities in a fast-paced environment.
• Demonstrated problem-solving and continuous improvement mindset.
• Excellent customer service, written and interpersonal skills.
• Proficiency with MS Office productivity tools and basic tech skills.

Responsibilities

• Lead projects upgrading supplier-facing E‑Procurement modules to meet timelines and objectives.
• Collaborate with P&P technical teams, staff and leadership to advance program success.
• Serve as primary contact for supplier inquiries and E‑Procurement tasks.
• Develop change management strategies for supplier-facing initiatives.
• Maintain and update E‑Procurement guides and resources for operational excellence.
• Identify metrics to measure project success and refine approaches from data insights.
• Coordinate monthly Supplier Orientations and update materials on a monthly cadence.
• Coordinate and attend Trade Shows to promote supplier engagement with King County.
• Deliver exceptional customer service across internal and external stakeholders.

Skills

Project management

E‑Procurement systems

Communication skills

Organizational skills

Time management

Multitasking

Customer service

Change management

Lean tools

Stakeholder engagement

Tools

Zoom

SharePoint

MS Teams

Oracle Fusion Cloud Procurement

Job description

Summary

This recruitment is to fill a Term-Limited Temporary position that is anticipated to end in September 2027. If filled by a King County employee who has passed their initial probation, it will be a Special Duty Assignment. The Procurement & Payables section of King County's Finance and Business Operation Division is seeking a Supplier Program Manager (Project/Program Manager 3)! This SDA/TLT presents an excellent opportunity to lead and advance critical projects while honing your project management expertise. The person selected for this role will be instrumental in leading supplier program projects within the Procurement & Payables Section, including overseeing any upgrades to supplier‑facing E‑Procurement (Oracle Fusion Cloud Procurement) modules. Reporting to the Organizational Support and Communications team supervisor, this hybrid role requires two days in the office at King Street Center in downtown Seattle. The ideal candidate is skilled in project and change management, supplier relationship management, and fostering cross‑functional collaboration. They should bring a strong customer service ethic and commitment to continuous improvement and advancing pro‑equity contracting. While training will be provided to ensure proficiency in supplier program tasks, prior experience using King County’s E‑Procurement system (Oracle Fusion Cloud Procurement solutions) will be highly advantageous.

Scope Of Job Duties

• Lead projects that oversee upgrades to supplier‑facing E‑Procurement modules, ensuring timelines, deliverables, and strategic objectives are met using project management software and other tools.
• Work collaboratively with P&P technical teams, subject matter experts, administrative staff, and leadership, as well as the Business Resource Center technical teams, to advance projects, identify needs, assign tasks, and support program and project success.
• Serve as a primary point of contact for supplier program inquiries, facilitating effective communication, resolving supplier and customer inquiries, and supplier‑related tasks within E‑Procurement.
• Develop and execute change management strategies for supplier‑facing initiatives, ensuring smooth transitions during updates or changes.
• Maintain and update E‑Procurement Supplier Portal User Guides as needed, continuously improving resources for operational excellence.
• Identify key metrics to measure the success of projects, programs, and events, and refine approaches based on data insights.
• Coordinate and facilitate monthly Supplier Orientations on “How to do Business with King County”.
• Review and update supplier orientation materials on a monthly cadence.
• Coordinate and attend all Trade Shows as outlined in P&P’s 2027 Trade Show plan to promote how suppliers can do business with King County.
• Deliver exceptional customer service by supporting and guiding both internal and external stakeholders within the supplier program, fostering strategic relationships across King County P&P, DES, and external stakeholders.
• Apply Lean tools and principles to drive process improvements, enhance productivity, and support a streamlined, efficient government procurement system.
• Manage competing priorities while staying focused on milestones and program objectives, always applying a lens of innovation and continuous improvement to advance operational excellence.
• Perform other duties as assigned.

Minimum Qualifications

• Proven expertise in project management, including experience using tools to manage timelines, deliverables, and team coordination.
• Proficiency in E‑Procurement systems and experience with supplier program administration. Prior experience with King County’s E‑Procurement system (Oracle Fusion Cloud Procurement solutions) is a plus.
• Strong organizational and multitasking abilities in a fast‑paced work environment.
• Exceptional communication and interpersonal skills to effectively engage internal and external stakeholders.
• Demonstrated problem‑solving abilities and a continuous improvement mindset.
• Strong communication, interpersonal, writing, and customer service skills.
• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work.
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
• Ability to work with people from diverse backgrounds.

Preferred Qualifications

• Experience using Zoom platform to conduct trainings and meetings.
• Experience with public procurement
• Experience with public speaking to big groups and/or facilitating large training sessions
• Experience in User Acceptance Testing
• Experience with LEAN processes and principles
• Experience with SharePoint, MS Teams and other collaborative online tools

Position Information

• Work Site Details: The team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Please reach out for additional details at the contact below.
• Location Requirement: Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
• Work Schedule: This position is non‑exempt from the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi‑weekly schedule, every other Thursday, comprising a 40‑hour work week; normally 8:00 a.m. – 5:00 p.m. Monday through Friday.
• Union Representation: This position is Teamsters 117 represented.

Benefits

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred‑compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

The Application/Selection Process:

The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification including Term‑Limited Temporary, Special Duty Assignment, Short‑Term‑Temporary and Career Service vacancies. We highly recommend that you provide a resume. A cover letter addressing how you meet the minimum qualifications and why you are interested in this position is encouraged as well. The selection process consists of different phases: screening interview, virtual interview, and if successful, pre‑hire reference checking. For some positions, additional phases may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply. For more information regarding the selection process, please contact the recruiter identified on this job posting.