Supplier Enablement Specialist

eTeam; Neenah (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

eTeam is seeking a hands-on Supplier Enablement Subject Matter Expert to support onboarding, catalog implementation, and transaction integration as part of a digital transformation initiative. You will help suppliers establish portal connectivity, automate communications, and troubleshoot integration issues.

The role combines execution with technical guidance, including SOP development, training, and cross-functional coordination with IT and procurement teams.

Qualifications

• 3–5 years of procurement or supplier enablement experience.
• Hands-on with Power Automate and supplier portals.
• Experience with cXML and EDI conversion.
• Excellent written and spoken English.

Responsibilities

• Build, configure, and manage Power Automate flows for supplier communications.
• Coordinate supplier communication campaigns before and after go-live.
• Monitor supplier responses, manage bounced emails, and correct contact data.
• Administer supplier surveys and cXML questionnaires; track responses.

Skills

Supplier enablement

Procurement integration

EDI conversion

English communication

Independent work

Tools

Power Automate

Coupa Supplier Portal

cXML

Hosted catalogs

Job description

Duration: 12 Months

Position Overview

We are seeking a hands-on Supplier Enablement Subject Matter Expert to support supplier onboarding, procurement catalog implementation, and supplier transaction integration as part of a digital transformation initiative.

This role combines execution with technical expertise, helping suppliers establish portal connectivity, enabling automated communications, and supporting the team with troubleshooting, process guidance, and knowledge sharing.

Key Responsibilities

• Build, configure, and manage Microsoft Power Automate flows for supplier communications.
• Coordinate supplier communication campaigns, including pre- and post-go-live communications.
• Monitor supplier responses, manage bounced emails, and coordinate corrections to supplier contact information.
• Administer supplier surveys and cXML questionnaires, track responses, and follow up with nonresponsive suppliers.

Supplier Enablement & Technical Support

• Provide subject matter expertise and first-level escalation support for supplier enablement activities.
• Support Coupa Supplier Portal (CSP), cXML connectivity, PunchOut catalogs, and hosted catalog implementation.
• Troubleshoot supplier connections, validate catalog item-load files, and resolve integration issues.
• Develop SOPs and training documentation, and conduct knowledge-transfer sessions for the enablement team.
• Coordinate with suppliers, category managers, and IT/Digital Technology teams to resolve dependencies and track progress.
• Build, configure, and migrate hosted and PunchOut catalogs.
• Establish cXML connections, coordinate supplier information gathering, configure transmission documents, and execute integration testing.
• Support supplier onboarding, supplier master-data changes, cutover preparation, and post-go-live checks.
• Maintain supplier readiness dashboards, status reports, and implementation tracking.

Required Qualifications

• Hands-on experience building and configuring Microsoft Power Automate flows.
• Practical experience with cXML, PunchOut catalogs, and hosted catalog setup.
• Knowledge of EDI and EDI-to-cXML conversion.
• Experience with supplier portals; Coupa Supplier Portal experience is preferred.
• Strong communication and stakeholder-management skills, including the ability to explain technical concepts to nontechnical audiences.
• Ability to work independently with minimal supervision and provide technical guidance to team members.
• Typically 3–5 years of relevant experience in procurement, supplier enablement, or related integration processes.
• Excellent written and spoken English.

Preferred Qualifications

• Experience delivering Coupa catalog and cXML enablement as part of a transformation or migration program.