Supervisory Sector Enforcement Specialist

U.S. Customs and Border Protection; Orlando (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

U.S. Customs and Border Protection, part of the Department of Homeland Security, invites applications for a position based in Orlando, FL.

The role requires specialized experience at the GS-12 level, including training related to integrated communication systems and access to law enforcement databases for analysis to support ground, sea, and air operations. Applicants must meet all qualification requirements and Time in Grade provisions where applicable.

Qualifications

• Experience providing training on operation of integrated communication systems.
• Ability to access and analyze law enforcement databases.
• Experience recommending improvements to information system operations.

Skills

Training delivery

Database navigation

Technical/procedural improvements

Real-time tactical info

Job description

Organizational Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support, CBP Watch, located in Orlando, Florida.

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Experience:

You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Providing training related to the operation of integrated communication systems that utilizes radios, telephones, teletype, email, facsimile equipment, and other technological communication devices.


• Navigating and accessing law enforcement databases using state-of-the art interface methods and then analyzing the data and evaluating its usefulness in resolving complex and interrelated law enforcement issues.


• Recommending technical and procedural improvements designed to enhance law enforcement information system operations and performance.


• Providing real-time tactical and operational information in support of ground, sea and air operations.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the \"Required Documents\" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and


• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/25/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation:

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency:

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military


• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government


• Participation in a study abroad program sponsored by a U.S. affiliated college or university


• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period:

All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.