Supervisory Medical Records Technician (ROI)

Ativesite; Redlands (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

The VA Loma Linda Healthcare Network is recruiting for a Supervisory Medical Records Technician (Release of Information), MRT (ROI) in the Health Information Management Section. The MRT (ROI) ensures only information explicitly authorized for release is shared with the correct recipients, maintaining veteran privacy and data integrity.

Responsibilities include providing guidance, conducting audits, reviewing staff output for quality and timeliness, handling grievances, and coordinating

Qualifications

• Provides guidance and technical direction for accomplishing the work of the unit or team.
• Performs audits and monitors to ensure data accuracy, timeliness, and quality across staff.

Responsibilities

• Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
• Provides audits and monitors for all areas of responsibility to ensure accurate and timely data.
• Reviews work for quality, quantity, accuracy and timeliness of output by staff.
• Prepares promotions, reassignments or recognition recommendations; prepares and updates functional statements.
• Handles grievances and proposes disciplinary actions as needed.
• Keeps management informed of goals and staff participation; ensures timely record retrieval and transfers.
• Monitors workload and production to meet deadlines and evaluates performance.

Job description

Supervisory Medical Records Technician (ROI)

• Department: Department of Veterans Affairs

The VA Loma Linda Healthcare Network is recruiting for a Supervisory Medical Record Technician (Release of Information), MRT (ROI) in the Health Information Management Section. The goal of the MRT (ROI) is to ensure that only the information that the Veteran specified be released, is shared only with those whom the Veteran has authorized, or who have legal authority to receive such information.

Key Responsibilities

The major duties and responsibilities include but are not limited to: Provides guidance and technical direction necessary for accomplishing the work of the unit or team. Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee.

Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees. Prepares and submits functional statements for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor. Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action.

Keeps employees informed of management goals and objectives and higher levels supervisors informed of employee participation and concerns. Ensures that record retrieval and record transfers to other VA facilities for the purposes of continuity of patient care and release of information are timely. Monitors workload and production of staff, taking action where necessary to meet deadlines, monitors/evaluate performance and ensures accuracy of work completed.

Assures that the work of staff is at an appropriate quality and productivity level. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required.

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $65148 – $84689/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.