Supervisory Medical Records Technician (ROI)

Veterans Health Administration

Columbia Township (MO)

On-site

USD 56,000 - 73,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Veterans Health Administration within the Department of Veterans Affairs in Columbia, MO seeks a Supervisory Medical Records Technician (ROI) to lead the Release of Information unit. The incumbent supervises staff, ensures data accuracy, conducts performance evaluations and enforces confidentiality standards under HIPAA and FOIA.

The role includes coordinating personnel actions, monitoring deadlines, and providing guidance to senior HIM leadership.

Responsibilities

Serves as supervisor and technical expert for the Release of Information Unit.
Provides guidance to the Chief, HIM and Assistant, Chief HIM regarding staffing needs within the ROI section.
Provides guidance and technical direction for accomplishing the work of the unit or team.
Performs audits and monitors to assure data is processed accurately and timely by all employees.
Reviews work, assesses quality, quantity, accuracy and timeliness; identifies problems and takes corrective action.
Develops performance standards and conducts performance evaluations and competency assessments.
Manages personnel functions: interviews, selection, training, development, awards or disciplinary action, leave and work schedules.
Implements EEO programs to ensure fair treatment; processes promotions, reassignments, and grievances at the first level.
Maintains compliance with Privacy Act, FOIA, HIPAA, and AMIE in ROI activities.
Coordinates record retrieval and transfers to VA facilities for continuity of patient care; communicates with VARO on related matters.
Performs 100% quality review of TORT cases prior to sending records to VARO for litigation; prepares weekly ROI and TORT statistics.
Monitors workload and production; ensures quality and productivity; manages deadlines.

Job description

Supervisory Medical Records Technician (ROI)

Department: Department of Veterans Affairs

This position is within the Health Administration Services at Truman VA Medical Center in Columbia, MO. The Incumbent serves as supervisor and technical expert for the Release of Information Unit, providing guidance and suggestions to the Chief, HIM and Assistant, Chief HIM regarding staffing needs and shortages within the ROI section.

Key Responsibilities

Total Rewards of a Allied Health Professional Duties of the position include, but are not limited to: Serves as supervisor and technical expert for the Release of Information Unit. Provides guidance and suggestions to the Chief, HIM and Assistant, Chief HIM regarding staffing needs and shortages within the ROI section. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.

Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action. Develops performance standards and conducts performance evaluations. Develops and conducts competency assessments.

Responsible for carrying out established personnel functions and practices. Keeps employees informed about important aspects of personnel management programs. Formulates and initiates performance standards. Interviews new employees, recommends selection, and carries out training and development of assignments, awards or disciplinary action. Approves leave and establishes work schedules.

Implements provisions of EEO programs to ensure fair and equal treatment for all employees. Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees. Prepares and submits functional statements for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor.

Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action. Keeps employees informed of management goals and objectives and higher levels supervisors informed of employee participation and concerns.

Ensures that release of information activities related to the development, implementation, maintenance of and adherence to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations including the Privacy Act of 1974, the Freedom of Information Act (FOIA), the Healthcare Insurance Portability and Accountability Act (HIPAA) and Automated Medical Information Exchange (AMIE).

Ensures that record retrieval and record transfers to other VA facilities for the purposes of continuity of patient care and release of information are timely. Maintains contact with VA Regional Counsel (VARO) in all matters relating to malpractice, subpoena actions and request for preparation of TORT records. Assist in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation. Prepares weekly ROI and TORT record turnaround statistics.

Monitor's workload and production of staff, taking action where necessary to meet deadlines, monitors/evaluate performance and ensures accuracy of work completed. Assures that the work of staff is at an appropriate quality and productivity level. Work Schedule: Monday-Friday 7:30am-4:00pm Recruitment Incentive (Sign-on Bonus): Authorized for highly qualified candidates Pay: Competitive salary and regular salary increases.

When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Supervisory Medical Records Technician (ROI) GS-0675-8 Permanent Change of Station (PCS): Not authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $55882 – $72644/yr.

What is the application deadline?

Applications close on 2026-12-31.

Who is eligible to apply?

This position is open under the 'Public' hiring path.