Supervisory Medical Administrative Specialist (Enrollment Coordinator)

U.S. Department of Veterans Affairs; Cleveland (OH); On-site; USD 78,000 - 101,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Veterans Health Administration in Cleveland, is seeking a Supervisory Medical Administrative Specialist (Enrollment Coordinator) to lead the Enrollment & Eligibility Unit within the Ambulatory Care & Processing section.

You will direct daily operations, ensure policy alignment, and supervise staff delivering veteran enrollment services. Responsibilities include organizing workload, coordinating with clinicians and administrative teams, and guiding staff

Qualifications

• Transcript required with application.
• Foreign education requires Foreign Equivalency Certificate.

Responsibilities

• Oversees daily operation of Enrollment & Eligibility within Ambulatory Care & Processing.
• Ensures compliance with VA policies and directives.
• Provides guidance to staff on eligibility and enrollment procedures.

Job description

Supervisory Medical Administrative Specialist (Enrollment Coordinator)

• Department: Department of Veterans Affairs

The VA Northeast Ohio Healthcare System is recruiting for a Supervisory Medical Administrative Specialist (Enrollment Coordinator). The Supervisory Medical Administrative Specialist (Enrollment Coordinator) is responsible for the direction, planning, and administrative coordination of the day to day operations of the Health Benefits Unit.

Key Responsibilities

The Supervisory Medical Administive Specialist (Enrollement Coordinator)duties include, but are not limited to: Oversees daily operation of the Enrollment & Eligibility sub-section within Ambulatory Care & Processing (AC&P) section of PCAS. Remains aware of management discussions, decisions, and policy making concerning eligibility and enrollment workload.

Integrates program objectives and planning within facility operations as a whole to ensure goals and priorities are complementary and in congruence with over all facility, VISN, and National requirements as it relates to Veteran eligibility and enrollment. Develops performance standards and evaluates work performance of subordinates. Resolves minor complaints from employees. Ability to plan, organize, prioritize, and expedite work with accuracy.

Assumes overall responsibility of the Eligibility & Enrollment subsection within Ambulatory Care & Processing (AC&P) section of PCAS. Knowledge of regulations, directives, public law, VA policies and directives as it related to Veteran Eligibility and Enrollment. Ability to provide technical support and stakeholders in all areas relative to Eligibility and Enrollment with Ambulatory Care & Processing.

Ability to interact with a variety of individuals including, clinicians, administrative staff, veterans, family members, veteran service organization advocates. and Congressional offices. Advice upper management and facility point0 of 0contacts of all Eligibility and enrollment related affairs with in Ambulatory Care & Processing.

Provide guidance to Administrative and Clinical staff of requirement to support Ambulatory Care & Processing section of Health Administration and other patient related matters including training, coordinating services with contractors, and assessing workload to determine resource allocation. Work Schedule: Monday- Friday, 8:00am- 4:30pm Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Medical Administrative Specialist (Enrollment Coordinator)/94540 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $77977 – $101375/yr.

What is the application deadline?

Applications close on 2026-10-29.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-24 · Not affiliated with or endorsed by OPM or USAJOBS.gov