Supervisory Management and Program Analyst

Immigration and Customs Enforcement; Irving (TX); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Immigration and Customs Enforcement in Irving, Texas seeks a Supervisory Management and Program Analyst at the full performance level. The role focuses on performance measurement, data collection design, and applying advanced statistics to evaluate outcomes.

Responsibilities include monitoring work quality and compliance with agency policies, balancing resources with program objectives, and leading training on new procedures to improve efficiency.

Competenze

• Experience with designing metrics to evaluate program outcomes.
• Ability to review work for accuracy, quality and policy compliance.
• Experience balancing goals with resource constraints and evolving objectives.

Mansioni

• Identifying meaningful performance indicators and designing data collection methods.
• Monitoring and evaluating work performance for accuracy and compliance with agency policies.
• Balancing operational requirements, resources, and program objectives to meet team goals.
• Conducting training sessions and advising on new processes.

Conoscenze

Performance measurement

Data analysis

Program evaluation

Policy compliance

Formazione

Bachelor's degree in Public Administration or related field

Strumenti

Statistical software

Descrizione del lavoro

View Common Definitions of terms found in this announcement.

Organizational Location:

This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Irving, Texas. Thes is a non-bargaining unit position.

Note: One or more positions may be filled using this vacancy announcement.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Introduction:

The Business Management Unit (BMU), part of the ICE Office of Human Capital (OHC), is seeking motivated professionals to join our team. BMU provides essential administrative support, including budget management, property and space administration, and position management, to ensure ICE OHC operates efficiently and effectively.

If you are detail-oriented and enjoy working in a collaborative environment.

Duties:

As a Supervisory Management and Program Analyst, at the full performance, you will perform the following duties:

• Identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes.
• Monitoring and evaluating work performance by reviewing completed work for accuracy, quality, and compliance with agency policies and procedures.
• Balancing operational requirements, resource constraints, and evolving program objectives to ensure that team objectives are met efficiently and effectively.
• Conducting training sessions, developing standard operating procedures, and advising on the implementation of new processes.