Supervisory Management and Program Analyst

U.S. Immigration and Customs Enforcement (ICE); Irving (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) in Irving, Texas, is seeking a Supervisory Management and Program Analyst to join the Business Management Unit (BMU). You will lead data-driven evaluation efforts, design performance indicators, and ensure program outcomes align with agency policies.

The role includes monitoring work quality, balancing resources with objectives, and conducting training sessions to develop our staff's capabilities within a collaborative federal environment.

Qualifications

• Identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes.
• Reviewing completed work for accuracy and compliance with agency policies and procedures.
• Balancing operational requirements, resource constraints, and evolving program objectives to meet team goals.
• Conducting training sessions and supporting staff development.

Responsibilities

• Identify performance indicators and design data collection methods for program evaluation.
• Monitor and evaluate work performance for quality and policy compliance.
• Balance resources with program objectives to achieve efficient outcomes.
• Conduct training sessions to enhance team capabilities and knowledge.

Job description

Summary

View Common Definitions of terms found in this announcement.

Summary

View Common Definitions of terms found in this announcement.

Organizational Location

This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, in Irving, Texas.

Note

One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Duties

Introduction

The Business Management Unit (BMU), part of the ICE Office of Human Capital (OHC), is seeking motivated professionals to join our team. BMU provides essential administrative support, including budget management, property and space administration, and position management, to ensure ICE OHC operates efficiently and effectively. If you are detail-oriented and enjoy working in a collaborative environment, we invite you to apply and contribute to the success of our organization.

As a Supervisory Management and Program Analyst, at the full performance, you will perform the following duties:

• Identifying meaningful performance indicators, designing data collection methodologies, and applying advanced statistical techniques to evaluate program outcomes.
• Monitoring and evaluating work performance by reviewing completed work for accuracy, quality, and compliance with agency policies and procedures.
• Balancing operational requirements, resource constraints, and evolving program objectives to ensure that team objectives are met efficiently and effectively.
• Conducting training sessions, developing