SUPERVISORY IT SPECIALIST (INFOSEC)

U.S. Fleet Forces Command; Norfolk (VA); On-site; USD 90,000 - 110,000; Full time

Job summary

The U.S. Fleet Forces Command in Norfolk, VA seeks a Senior Supervisory IT Specialist (INFOSEC) to lead cyber operations within the N35 Division of the Operations Department. This role oversees messaging systems, incident response, and system hardening across all Navy messaging platforms.

You will supervise civilian staff, review logs, develop SOPs, and coordinate with DoD programs to ensure cybersecurity readiness. A DoD security clearance and federal employment suitability are required.

Qualifications

• Attention to detail demonstrated by analyzing messaging, processing failures, and error identification.
• Customer service orientation; advise customers on guidance for system issues.

Responsibilities

• You will serve as a SUPERVISORY IT SPECIALIST (INFOSEC) in the NAVAL COMPUTER AND TELECOMMUNICATIONS AREA MASTER STATION (NCTAMS).
• You will supervise all messaging systems installed at NCTAMS LANT (N31 Division).
• You will handle overall operations, configurations, troubleshooting, and restoral of systems and subsystems.
• You will supervise civilian personnel.
• You will identify and respond to fault conditions including restoral and mitigation actions as appropriate.
• You will review hardware status, software applications, and logs for lessons learned and trend analysis.
• You will ensure systems are routinely scanned, patched, and reported for highest cybersecurity readiness.
• You will analyze messaging processing failures and assist in identifying errors with NC3 PORs for emergent support.
• You will approve, develop and maintain SOPs and ensure training pipelines and JQRs are current.
• You will serve as SME and recommend operator and system administration process improvements.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

• You will serve as a SUPERVISORY IT SPECIALIST (INFOSEC) in the DEPUTY OPERATIONS, JFTOC/RNOSC DIVISION (N35), OPERATIONS DEPARTMENT, DEPUTY OPERATIONS (N3D) at NAVAL COMPUTER AND TELECOMMUNICATIONS AREA MASTER STATION (NCTAMS).
• You will supervise all messaging systems installed at NCTAMS LANT (N31 Division).
• You will handle overall operations, configurations, troubleshooting, and restoral of systems and subsystems.
• You will supervise civilian personnel.
• You will identify and respond to fault conditions which include restoral and mitigation actions as appropriate.
• You will review hardware status, software applications, and virtual environment system logs, standard operation procedures, and associated maintenance documents for lessons learned and trend analysis.
• You will ensure all systems are routinely scanned, patched, and results reported to ensure the highest state of cybersecurity readiness.
• You will analyze messaging processing failures and assist in identifying errors, testing solutions, and collaborating with NC3 program of records (PORs) for emergent support to correct discrepancies.
• You will approve, develop and maintain Standard Operation Procedures (SOPs) and ensure training pipelines and Job Qualification Requirements (JQRs) are current.
• You will serve as a Subject Matter Expert (SME) and recommend operator and system administration process improvement as well as provide feedback to the POR for future changes to systems and required training.

Conditions of Employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• MSP/PPP applicants must currently hold the required security clearance.
• This is a Cyberspace Workforce position, work role code 411, proficiency level ADVANCED the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
• Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.

Qualifications

Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Experience analyzing messaging, processing failures, and assisting in identifying errors.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Experience advising customers on the guidance in addressing system issues.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Experience providing technical and operational impacts for communications systems to contacts.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Experience solving problems and adjusting message load, precedence, and security levels.

In addition to my experience demonstrating the four competencies above, I have qualifying experience such as:

• Experience supervising junior personnel on the operations and maintenance for communications systems such as Navy Modernized Hybrid Solution (NMHS), Navy Information Exchange Terminal (NIXT), and Command and Control Office Information Exchange (C2OIX).
• Experience implementing and installing new equipment/hardware/software throughout communications systems.
• Experience developing recommendations for operator and system administration process improvement to systems and required training.
• Experience providing training on the telecommunications/messaging systems to personnel.

This position is within the Work Category SUPERVISION & MANAGEMENT at Work Level SENIOR, Series and Grade GG-2210-13.

Additional qualification information can be found from the following Office of Personnel Management website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Several vacancies may be filled.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

This position is subject to an initial drug screening, and random testing thereafter. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability to successfully pass; or refusal to conduct the test may result in: 1) the tentative or final job offer being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf.

In accordance with DoDI 1400.25, Volume 3005, Section 3.15, all employees newly appointed to a CES position will serve a 3-year probationary period. Permanent and term employees currently serving in a probationary period in the competitive service or a probationary or trial period in the excepted service will complete the period as prescribed in their original conditions of employment in the new CES position if they transfer without a break in service or are promoted, demoted, or reassigned to a CES position.

This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f.

This position is in the excepted service and does not confer competitive status.

The Cyber Interagency Transfer Authority (CITA) permits movement of CES employees appointed under Section 1599f of Title 10 U.S.C. and excepted service employees appointed under Schedule A, Section 213.3106(b)(11) of Title 5 CFR, into cyber workforce positions in the competitive service and movement of competitive service employees into DoD Cyber Workforce positions within the Military Departments and Defense Agencies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.